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  5. Sears Appliance Repair
  6. 3622 Rivertown Parkway Sw
  7. Reviews

3622 Rivertown Parkway Sw Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (165 reviews)
Knowledgeable and courteous
February 17, 2024
Overall rating

Very knowledgeable and courteous. Took the time to identify the problem and what was causing it.

Katie M, Holland, MI

Paul was great but no fix and even a bigger problem occured
February 10, 2024
Overall rating

Our GE Monogram stove front burners were acting up yellow and simmer feature malfuntioning. Paul soon found out the two problem propane gas valves were no longer available parts. During his inspection of these values he inserted a screw into the wrong hole which resulted in also damageing the gas ignitor. Now gas could pass through that burner ungnited and cause possible explosion in the home. Now we must replace the entire stove as it is a serious hazard. Does Sears Home Services have insurance on its work to help us cover the cost of this bigger problem? Please advise.

Edward G, Fennville, MI

He repaired
February 10, 2024
Overall rating

Very friendly

Rick Z, Byron Center, MI

Electric Dryer
February 10, 2024
Overall rating

They came on time and service was excellent by the tech. He was very polite.

Maria H, Fennville, MI

Great service
February 09, 2024
Overall rating

Paul was prompt and kept me up to date about his arrival time. He was very polite and succinct about the issues and resolutions at hand. I feel confident in my decisions based on his diagnostics.

Kris O, Holland, MI

Technician
February 08, 2024
Overall rating

Personable, knowledgeable, efficient and helpful. You need more techs like Paul!! Called to tell us when he would arrive and was on time. Explained what he was doing and offered Sears Home Warranty and we accepted. A good employee.

Roger R, Jenison, MI

Washing Machine Repair
February 08, 2024
Overall rating

Great service and communication well. I would recommend the appliance repair services from Sears.

Duc L, Grandville, MI

Great fast service!
February 06, 2024
Overall rating

Thomas was on time, fast, and did the work with quality. Great communication.

Nicolas R, Saugatuck, MI

Oven not working.
February 02, 2024
Overall rating

Excellent experience. Extremely knowledgeable. Very nice and friendly. Will call you again if any of my other appliances need repair.

Gordon D, Wyoming, MI

New washing machine
January 19, 2024
Overall rating

We Aways love Sears service! Friendly and dependable. We always recommend them to others.

Katherine L, Fennville, MI

Average Rating: 4.9/5 (165 reviews)

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