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3622 Rivertown Parkway Sw Reviews
Read reviews from customers who used our services at 3622 Rivertown Parkway Sw
Total reviews
493
Average Rating
4.3/5
John D,
Customer service response - Thank you for the amazing 5-star review, John! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1790126155092
Dino P,
Customer service response - Thank you so much for the 5-star rating, Dino! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1789603371775
Easy to contact, fast scheduling, arrived withing the time window and was pleasant
Gina L,
Sicora E,
Customer service response - Thank you for the amazing 5-star review, Sicora! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788368514688
David S,
Customer service response - Thank you for the amazing 5-star review, David! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785867022026
Eric M,
Customer service response - Thank you for the amazing 5-star review, Eric! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784325040003
Thomas was very friendly and professional, however my refrigerator is still not cooling properly. So I rhink we may have gotten a lemon.
Patty I,
Customer service response - Thank you for your feedback, Patty! We're glad to hear our technician was friendly, professional, and knowledgeable in finding the problem.
Sears Home Services on 1784141225672
Simon was on time, very professional and diagnosed the problem quickly.
Danny E,
Customer service response - Thank you for your feedback, Danny! We're glad to hear Simon was on time, professional, and quick in diagnosing the problem.
Sears Home Services on 1783729443257
They did a really good job.
Teri I,
Customer service response - Thank you for your feedback, Teri! We're glad to hear you were pleased with the job done.
Sears Home Services on 1782921036089
They guys were professional and thorough - thank you!
Steve W,
Customer service response - Thank you for your feedback, Steve! We're glad to hear our team was professional and thorough.
Sears Home Services on 1781695675390
Sharon I,
Customer service response - Thank you for the amazing 5-star review, Sharon! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781568792911
Brenda-Scott D,
Customer service response - Thank you for the amazing 5-star review, Brenda-Scott! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780488705538
The technicians were very professional and thorough.
Thomas S,
Customer service response - Thank you for your feedback, Thomas! We're glad to hear the technicians were professional and thorough.
Sears Home Services on 1780345487499
Steve N. fixed the oven. He performed the repair timely today. He arrived on time. Unfortunately it took nine months to get the correct parts and a qualified repairperson to our house. Glad the oven is finally fixed, thanks to Steve. Many frustrations with Sears over the last nine months.
Roger R,
Customer service response - Thank you for your feedback, Roger! We're glad to hear Steve was timely and efficient in fixing your oven, and we apologize for the frustrations over the past nine months.
Sears Home Services on 1779829824211
Very flawless service call. The AI call taker at first worried me but it was very smooth. Good updates on arrival time and when tech got here, went right to work. Discovered repair was minor and got my dryer running. Signed up for appliance warranty plan that covers all ours. Very happy with service
Mike K,
Customer service response - Thank you for your feedback, Mike! We're glad to hear the service was smooth and that you're happy with the updates and repair, as well as the appliance warranty plan.
Sears Home Services on 1779814004016
Simon was on time, professional,and efficient
Nancy S,
Customer service response - Thank you for your feedback, Nancy! We're glad to hear Simon was on time, professional, and efficient.
Sears Home Services on 1779803992398
Simon was great. Too many texts and calls from sears. Hate that they try to sell you a plan. Wish appointment could be 8-12:00 or 12:00-5:00 instead of 8:00-5:00
michelle P,
Customer service response - Thank you for your feedback, Michelle! We're glad to hear Simon was great, and we appreciate your input on the communication and appointment windows.
Sears Home Services on 1779020466187
Simon was great. I was just hoping for better news. Sick of throwing a way appliances. Still have my Kenmore dryer at 40+ year's old
Tina O,
Customer service response - Thank you for your feedback, Tina! We're glad to hear Simon was great, and we understand your frustration with newer appliances.
Sears Home Services on 1779018377317
Thomas o. Was very smart. He taught me a lot about my refrigerator that I didn’t known
DIANE V,
Customer service response - Thank you for your feedback, Diane! We're glad to hear Thomas was smart and taught you a lot about your refrigerator.
Sears Home Services on 1778601111121
Jack B,
Customer service response - We appreciate the 5-star rating, Jack! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1777855090906
Todd S,
Customer service response - Thank you for the amazing 5-star review, Todd! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777479174909
Justin D,
Customer service response - Thank you for the amazing 5-star review, Justin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777221264577
Lenore R,
Customer service response - Thank you for the amazing 5-star review, Lenore! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775601157448
Professional and polite. Spoke clearly and was right to the point.
sarah F,
Customer service response - Thank you for your feedback, Sarah! We're glad to hear you appreciated our professional and polite service.
Sears Home Services on 1775589001156
He was so helpful and nice. He came several times and was very professional with not giving up on the issue and fixed it fast each time. Thank you!!
Jodi C,
Customer service response - Thank you for your feedback, Jodi! We're glad to hear our technician was helpful, nice, and persistent in resolving the issue quickly.
Sears Home Services on 1775150018812
