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3622 Rivertown Parkway Sw Reviews
Read reviews from customers who used our services at 3622 Rivertown Parkway Sw
Total reviews
476
Average Rating
4.3/5
Brenda-Scott D,
Customer service response - Thank you for the amazing 5-star review, Brenda-Scott! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780488705538
The technicians were very professional and thorough.
Thomas S,
Customer service response - Thank you for your feedback, Thomas! We're glad to hear the technicians were professional and thorough.
Sears Home Services on 1780345487499
Steve N. fixed the oven. He performed the repair timely today. He arrived on time. Unfortunately it took nine months to get the correct parts and a qualified repairperson to our house. Glad the oven is finally fixed, thanks to Steve. Many frustrations with Sears over the last nine months.
Roger R,
Customer service response - Thank you for your feedback, Roger! We're glad to hear Steve was timely and efficient in fixing your oven, and we apologize for the frustrations over the past nine months.
Sears Home Services on 1779829824211
Very flawless service call. The AI call taker at first worried me but it was very smooth. Good updates on arrival time and when tech got here, went right to work. Discovered repair was minor and got my dryer running. Signed up for appliance warranty plan that covers all ours. Very happy with service
Mike K,
Customer service response - Thank you for your feedback, Mike! We're glad to hear the service was smooth and that you're happy with the updates and repair, as well as the appliance warranty plan.
Sears Home Services on 1779814004016
Simon was on time, professional,and efficient
Nancy S,
Customer service response - Thank you for your feedback, Nancy! We're glad to hear Simon was on time, professional, and efficient.
Sears Home Services on 1779803992398
Simon was great. Too many texts and calls from sears. Hate that they try to sell you a plan. Wish appointment could be 8-12:00 or 12:00-5:00 instead of 8:00-5:00
michelle P,
Customer service response - Thank you for your feedback, Michelle! We're glad to hear Simon was great, and we appreciate your input on the communication and appointment windows.
Sears Home Services on 1779020466187
Simon was great. I was just hoping for better news. Sick of throwing a way appliances. Still have my Kenmore dryer at 40+ year's old
Tina O,
Customer service response - Thank you for your feedback, Tina! We're glad to hear Simon was great, and we understand your frustration with newer appliances.
Sears Home Services on 1779018377317
Thomas o. Was very smart. He taught me a lot about my refrigerator that I didn’t known
DIANE V,
Customer service response - Thank you for your feedback, Diane! We're glad to hear Thomas was smart and taught you a lot about your refrigerator.
Sears Home Services on 1778601111121
Jack B,
Customer service response - We appreciate the 5-star rating, Jack! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1777855090906
Todd S,
Customer service response - Thank you for the amazing 5-star review, Todd! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777479174909
