3622 Rivertown Parkway Sw Reviews
Showing most recent reviews from verified customers of Sears Home Services
David D
Very thorough. We had five major appliances checked to make sure everything was working properly. He explained what he did and the results. He pointed a couple of minor issues, but in general everything checked out. Our technician was very nice and timely.
Customer service response - Thank you for your feedback, David! We're happy to hear that our technician was thorough, nice, and timely in checking your appliances.
Sears Home Services on April 24, 2025
Nicholaus W
Tom came to diagnose the problem with my fridge. He provided wonderful customer service and fantastic recommendations. Thank you!
Customer service response - Thank you for your feedback, Nicholaus! We're happy to hear that Tom provided wonderful customer service and helpful recommendations.
Sears Home Services on April 23, 2025
Jacob K
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 22, 2025
Dan M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 22, 2025
Nicole L
Max was GREAT!
Customer service response - Thank you for your feedback, Nicole! We're happy to hear that Max provided great service.
Sears Home Services on April 21, 2025
William K
Very personable, polite and knowledgeable gentleman.
Customer service response - Thank you for your feedback, William! We're happy to hear that our technician was personable, polite, and knowledgeable.
Sears Home Services on April 20, 2025
Dustin J
Simon was very quick and efficient. I would gladly use Sears consistently if it meant I got Simon every time.
Customer service response - Thank you for your feedback, Dustin! We're happy to hear that Simon's quick and efficient service impressed you.
Sears Home Services on April 20, 2025
kenneth M
Max was very knowledgeable and took care of my dishwasher. He knew what he was doing.
Customer service response - Thank you for your feedback, Kenneth! We're happy to hear that Max was knowledgeable and took good care of your dishwasher.
Sears Home Services on April 16, 2025
Patsy W
My dryer wasn’t drying the clothes. I didn’t know where to look as I am new to MI. I called the Sears repair and they sent Simon out to do repairs. I was worried (to say the least) a new dryer was not an option at this time. Simon fixed the airflow problem in a matter of minutes ! The most important thing is NO MORE WORRIES. The charge wasn’t bad either. Thank you Simon💕
Customer service response - Thank you for your feedback, Patsy! We're happy to hear that Simon quickly resolved the airflow problem and eased your worries.
Sears Home Services on April 13, 2025
Lee D
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 03, 2025
