3622 Rivertown Parkway Sw Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (394 reviews)

Dustin J

April 21, 2025

Simon was very quick and efficient. I would gladly use Sears consistently if it meant I got Simon every time.

Source: Google

Customer service response - Thank you for your feedback, Dustin! We're happy to hear that Simon's quick and efficient service impressed you.

Sears Home Services on April 20, 2025

kenneth M

April 16, 2025

Max was very knowledgeable and took care of my dishwasher. He knew what he was doing.

Source: Google

Customer service response - Thank you for your feedback, Kenneth! We're happy to hear that Max was knowledgeable and took good care of your dishwasher.

Sears Home Services on April 16, 2025

Patsy W

April 13, 2025

My dryer wasn’t drying the clothes. I didn’t know where to look as I am new to MI. I called the Sears repair and they sent Simon out to do repairs. I was worried (to say the least) a new dryer was not an option at this time. Simon fixed the airflow problem in a matter of minutes ! The most important thing is NO MORE WORRIES. The charge wasn’t bad either. Thank you Simon💕

Source: Google

Customer service response - Thank you for your feedback, Patsy! We're happy to hear that Simon quickly resolved the airflow problem and eased your worries.

Sears Home Services on April 13, 2025

Lee D

April 04, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on April 03, 2025

Carolyn

April 04, 2025
Source: Google

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on April 03, 2025

Emily D

March 30, 2025

We had a wonderful experience from Sears Appliance Repair. Tom was very knowledgeable, kind and fixed the problem quickly and thoroughly. I would definitely recommend!!

Source: Google

Customer service response - Thank you for your feedback, Emily! We're happy to hear that Tom was knowledgeable, kind, and efficient in fixing the problem.

Sears Home Services on March 30, 2025

George L

March 25, 2025

Knowledgeable about our specific refrigerator issues and offered his recommendations on what to look for when we need to replace it.

Source: Google

Customer service response - Thank you for your feedback, George! We're happy to hear our technician was knowledgeable and provided helpful recommendations.

Sears Home Services on March 25, 2025

Ruth Z

March 13, 2025

Simon was very efficient & knowledgeable

Source: Google

Customer service response - Thank you for your feedback, Ruth! We're happy to hear that Simon was efficient and knowledgeable.

Sears Home Services on March 12, 2025

Mike D

March 13, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on March 12, 2025

Maggie K

March 04, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating, Maggie! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on March 04, 2025

Average Rating: 4.3/5 (394 reviews)
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