3390 Broadmoor Avenue SE, Suite J Reviews
Showing most recent reviews from verified customers of Sears Home Services
Technicians were knowledgeable and respectful
DIANA, A, LANSING, MI
Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on January 08, 2023
The windows are fine and were expertly installed; however both cranks on the two windows which open are damaged and do not work properly.
ROSE, H, DeWitt, MI
Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on January 08, 2023
Salesman was very good knew what to say. installers were friendly. the change out went smoothly for the most part with a little help.
ROBERT, R, WEST OLIVE, MI
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Services on November 06, 2022
80% Efficient Natural Gas Furnace
DANIEL, M, BIG RAPIDS, MI
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on October 16, 2022
Very good.
DIARRASSOUBA, N, Kentwood, MI
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on August 28, 2022
Was very satisfied with sales teambut wasn't given the furnace i was told i was getting but that's ok..very happy all around..would recommend you..
DEBBIE, S, KALAMAZOO, MI
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on March 13, 2022
Over all at the end of the day the job was complete. The service was not nearly as professional as described when the service was sold to us.
MAX, M, ALLENDALE, MI
Customer service response - "We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further for you, please write back to us HomeServiceReviews@ transformco.com."
Sears Home Services on May 08, 2022
AC Installers did not clean up after themselves and did not actually test the install before leaving. Gutter install was great.
ERIC, S, Grand Rapids, MI
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on January 09, 2022
Pad Was Damaged
RICHARD, H, Sturgis, MI
Customer service response - Dear Richard, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on March 20, 2022
2 months to install after told 2 weeks. Contractor unprofessional. Single woman living alone made uncomfortable in my own home. Will NEVER use again.
ALIXANDRA, L, OWOSSO, MI
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on November 20, 2022
