3191 S Linden Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Cathryn B
The ad on internet says they come immediately. When I called, the woman worked hard to sell me their monthly maintenance plan, then she tried hard to sell me extra services. It took 3days for them to look at the problem appliance and had to order the part. I told them the part and they had the model and make information. Took a total of 8 days for the service man to spend a total of less than an hour over the 2 visits to replace the small part for over $500. Way over priced! Glad I didn’t get sucked into their expensive monthly plan to have then take over a week to replace the inexpensive part for a huge amount.
Customer service response - Thank you for your feedback, Cathryn. We're sorry to hear about your experience and appreciate your insights. Please contact us directly if you have further concerns.
Sears Home Services on March 30, 2025
Michael S
I look forward to having David come out and do the maintenance on all my yard equipment, because he's so professional and knowledgeable!
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with David's professionalism and knowledge in maintaining your yard equipment.
Sears Home Services on March 26, 2025
Sandy L
David did a great job and explained about any extended plans we may be interested in. Nice to talk to.
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with David's service and helpful explanations.
Sears Home Services on March 23, 2025
Kim L
Vladimir was excellent! He was on time, very friendly, and explained what he had found. While he was getting the part allowed me time to get in behind the dryer and inside to vacuum. As my washer & dryer set is older he told me what to look out for in the future. Thank you so much Vladimir!
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with Vladimir's punctuality, friendliness, and helpful advice.
Sears Home Services on March 12, 2025
Lorraine B
Dave is the best!
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with Dave.
Sears Home Services on February 26, 2025
Cheryl S
The service tech called ahead and was actually early for the appointment. He was professional in his dress and communications, and quickly diagnosed the issue. Would highly recommend him and will request if we have any future issues.
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with our tech's professionalism and promptness.
Sears Home Services on January 22, 2025
Bill C
Second time I have used Al to service our refrigerator. He is outstanding!
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experiences with Al's outstanding service.
Sears Home Services on January 12, 2025
Miriam G
The technician who helped me was very professional in his work, and knowledgeable in his field. 100% satisfaction Thank you very much.
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 23, 2024
Rich S
Mario is very knowledgeable and informative and very nice.
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with Mario's knowledge and friendliness.
Sears Home Services on December 19, 2024
Marc R
Dave is highly skilled, efficient, and very professional. He knew exactly what needed to be done to repair my snow thrower.
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with Dave's skill and professionalism in repairing your snow thrower.
Sears Home Services on December 05, 2024
