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3191 S Linden Rd Reviews
Read reviews from customers who used our services at 3191 S Linden Rd
Total reviews
132
Average Rating
4.7/5
Jihan J,
Refrigerator is not working again! It's only been two hours!
Flo G,
Customer service response - We're sorry to hear about the issue with your refrigerator. Please contact us directly so we can assist you further. Thank you for letting us know.
Sears Home Services on 1769643804751
Our repair guy was polite, knowledgeable and I am very pleased with the service provided.
Rebecca B,
Customer service response - Thank you for your feedback, Rebecca! We're happy to hear about your positive experience with our repair guy's politeness and knowledge.
Sears Home Services on 1749174072886
Kathy M,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1746497343257
Paul F,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1710910177999
Malinda,
Customer service response - Hello Malinda, we acknowledge and appreciate your 3-star rating. Your feedback is important to us, and we're open to hearing more about your experience with Sears Appliance Repair. If there's anything specific you'd like to discuss or suggest for improvement, please don't hesitate to reach out. Thank you for choosing us.
Sears Home Services on 1718936117425
I haven’t done business with Sears for years. Every time I get this email I report it.
Jeanene V,
Customer service response - We apologize for the trouble you've faced, Jeanene. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1778202404690
I had 2 appointments canceled for n reason given 3rd time worked I do not like Samantha my “AI”. Assistant. It does not “understand your frustration”. It is a computer My service person was very competent and respectful and nice. Getting him here was trying. I think my Sears protect plan is an inference it is what was holding up my appointment.
Kathy K,
Customer service response - We apologize for the trouble you've faced, Kathy. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1775694058567
Don’t call this place if you want to talk to a real person after you schedule your appointment. They got my street name wrong, and their site and chat service both would not update to the correction I made to my address, so the tech never showed up and they automatically rescheduled me to another day I did not choose. Call someone else if you want professional service.
John A,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1763952693717
The appointment system is ridiculous. There is no human person that you can reach if you have a problem. They canceled my appointment because they said I didn't have my parts when my parts had come two or three days before I got the notice they had canceled my appointment. Then they kept trying to reschedule me on my phone and I would accept an appointment and nothing would happen. No one to talk to will not use Sears repair again. Beware
Teresa B,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1760488317177
