41601 Garfield Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kim H
Technicians that came were very knowledgeable and diagnosed the issue with my microwave quickly. They order the part that was sent directly to my home and returned to install to get everything working properly. The biggest complaint that I have is the appointment kept getting rescheduled right before they were supposed to arrive which is very inconvenient and I’m not a fan of the AI system that is used. I want the option of speaking to a real representative.
Customer service response - Thank you for your feedback, Kim! We're glad to hear our technicians were knowledgeable and resolved your microwave issue. We apologize for the inconvenience with the scheduling and appreciate your input on the AI system.
Sears Home Services on June 19, 2025
Peter B
The Sears technician exceeded our expectations with his professionalism, efficiency, and expertise. He patiently explained his work and ensured that we had no questions or concerns before leaving. We appreciate his excellent service!
Customer service response - Thank you for your positive feedback, Peter! We're thrilled to hear our technician exceeded your expectations with his professionalism and expertise.
Sears Home Services on June 08, 2025
Audrey R
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 29, 2025
Michael W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 15, 2025
Robert S
Great person new what he was doing
Customer service response - Thank you for your positive feedback, Robert! We're glad to hear our technician knew what he was doing and provided great service.
Sears Home Services on May 12, 2025
Bruce A
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 05, 2025
QTina B
Dan was very knowledgeable and helpful in repairing my washing machine. If found a solution for a problem they would’ve lead a bigger problem and for him I am thankful.
Customer service response - Thank you for your positive feedback! We're glad to hear Dan was knowledgeable and helpful in resolving your washing machine issue.
Sears Home Services on May 04, 2025
Donald L
Great job thank you
Customer service response - Thank you for your positive feedback, Donald! We're glad to hear you were satisfied with the service.
Sears Home Services on April 29, 2025
Mary M
Helpful and knowledgeable
Customer service response - Thank you for your positive feedback, Mary! We're glad to hear our team was helpful and knowledgeable.
Sears Home Services on April 29, 2025
Earl J
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 27, 2025
