41601 Garfield Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (98 reviews)

Justin K

July 16, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on July 15, 2025

James S

July 10, 2025

Bill was our tech. Did a fantastic job explaining the issue causing our problem with our fridge. Also did a great job in helping weigh our options. If Bill comes to your home for service you are in good hands.

Source: Google

Customer service response - Thank you for your positive feedback, James! We're glad to hear Bill did a great job explaining the issue and helping you weigh your options.

Sears Home Services on July 09, 2025

Elizabeth B

June 22, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on June 22, 2025

Kim H

June 19, 2025

Technicians that came were very knowledgeable and diagnosed the issue with my microwave quickly. They order the part that was sent directly to my home and returned to install to get everything working properly. The biggest complaint that I have is the appointment kept getting rescheduled right before they were supposed to arrive which is very inconvenient and I’m not a fan of the AI system that is used. I want the option of speaking to a real representative.

Source: Google

Customer service response - Thank you for your feedback, Kim! We're glad to hear our technicians were knowledgeable and resolved your microwave issue. We apologize for the inconvenience with the scheduling and appreciate your input on the AI system.

Sears Home Services on June 19, 2025

Peter B

June 08, 2025

The Sears technician exceeded our expectations with his professionalism, efficiency, and expertise. He patiently explained his work and ensured that we had no questions or concerns before leaving. We appreciate his excellent service!

Source: Google

Customer service response - Thank you for your positive feedback, Peter! We're thrilled to hear our technician exceeded your expectations with his professionalism and expertise.

Sears Home Services on June 08, 2025

Audrey R

May 30, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on May 29, 2025

Michael W

May 15, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 15, 2025

Robert S

May 12, 2025

Great person new what he was doing

Source: Google

Customer service response - Thank you for your positive feedback, Robert! We're glad to hear our technician knew what he was doing and provided great service.

Sears Home Services on May 12, 2025

Bruce A

May 05, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on May 05, 2025

QTina B

May 04, 2025

Dan was very knowledgeable and helpful in repairing my washing machine. If found a solution for a problem they would’ve lead a bigger problem and for him I am thankful.

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear Dan was knowledgeable and helpful in resolving your washing machine issue.

Sears Home Services on May 04, 2025

Average Rating: 4.5/5 (98 reviews)
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