41601 Garfield Rd Reviews
Read reviews from customers who used our services at 41601 Garfield Rd
Total reviews
142
Average Rating
4.5/5
Cnc_caileb M,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1758504173704
Dorin G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1757906899747
Charles was knowledgeable and friendly. He was able to find the problem quickly and advise me accordingly.
Brandy H,
Customer service response - Thank you for your positive feedback, Brandy! We're glad to hear Charles was knowledgeable and friendly, and quickly identified the problem.
Sears Home Services on 1757654669638
Kathy H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1757654916501
Don was super helpful and did a great job.
DeJuan M,
Customer service response - Thank you for your positive feedback, DeJuan! We're glad to hear Don was super helpful and did a great job.
Sears Home Services on 1757297806611
After 2 days of SEARS cancelling my appointments... It was great that you sent out such a knowable considerate person like Don. He was on time.. considerate and cleaned up when he was done.
Janice G,
Customer service response - Thank you for your feedback, Janice! We're glad to hear Don was knowledgeable and considerate, and we apologize for the inconvenience with the appointment cancellations.
Sears Home Services on 1755461395954
Justin K,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1752627209913
Bill was our tech. Did a fantastic job explaining the issue causing our problem with our fridge. Also did a great job in helping weigh our options. If Bill comes to your home for service you are in good hands.
James S,
Customer service response - Thank you for your positive feedback, James! We're glad to hear Bill did a great job explaining the issue and helping you weigh your options.
Sears Home Services on 1752108849619
Elizabeth B,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1750641498672
Technicians that came were very knowledgeable and diagnosed the issue with my microwave quickly. They order the part that was sent directly to my home and returned to install to get everything working properly. The biggest complaint that I have is the appointment kept getting rescheduled right before they were supposed to arrive which is very inconvenient and I’m not a fan of the AI system that is used. I want the option of speaking to a real representative.
Kim H,
Customer service response - Thank you for your feedback, Kim! We're glad to hear our technicians were knowledgeable and resolved your microwave issue. We apologize for the inconvenience with the scheduling and appreciate your input on the AI system.
Sears Home Services on 1750375293089