1131 E State St Reviews

Read reviews from customers who used our services at 1131 E State St


Total reviews

32


Average Rating

4.6/5

September 02, 2026
Overall rating

Very knowledgeable

Brenda O,

Customer service response - Thank you for your feedback, Brenda! We're glad to hear the service was very knowledgeable.

Sears Home Services on 1788389449644

July 17, 2026
Overall rating

B P,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784248961171

March 25, 2026
Overall rating

The service repairman was polite and competent in his duties

Clifton K,

Customer service response - Thank you for your review, Clifton! We're pleased to hear that our service repairman was polite and competent.

Sears Home Services on 1774398057584

February 17, 2026
Overall rating

Eric was wonderful. He was polite, efficient and got the job done! Would definitely use them again!

Megan B,

Customer service response - Thank you for your review, Megan! We're pleased to hear that Eric was polite and efficient, and we look forward to assisting you again in the future!

Sears Home Services on 1771370839093

September 16, 2025
Overall rating

The technician explained the problem with my old gas range. Explained the cost of the repair is in close range for a new product. He has great knowledge of the issue of the old one compared to the new ones. I was very pleased with his information.

Jerrie O,

Customer service response - Thank you for your review, Jerrie! We're glad to hear our technician provided valuable information and guidance regarding your gas range.

Sears Home Services on 1757983882427

August 10, 2025
Overall rating

David B,

Customer service response - Hi, thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.

Sears Home Services on 1754880071803

June 30, 2025
Overall rating

Chris R,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1751332556214

May 12, 2025
Overall rating

Cherilyn J,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1747093510981

May 02, 2025
Overall rating

Chad fixed my beloved refrigerator. He was polite and personable. I am very pleased.

Michael M,

Customer service response - Thank you for your review, Michael! We're delighted to hear that Chad was polite and personable while fixing your refrigerator.

Sears Home Services on 1746144557581

April 30, 2025
Overall rating

Nick T,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1746069298243

April 22, 2025
Overall rating

My technician, Chadwick, phoned me prior to his arrival, informing me of my options and his location. When he arrived, we discussed the job and he got right down to it. The job accomplished to my satisfaction, we got payment out of the way and each of us went on with our days. Chadwick was very pleasant to talk to and knowledgeable about the job. Thank you.

Tracey S,

Customer service response - Thank you for your detailed review, Tracey! We're pleased to hear that Chadwick provided excellent communication and service, ensuring your satisfaction with the job.

Sears Home Services on 1745362312165

April 21, 2025
Overall rating

Customer friendly I recommend him.

John W,

Customer service response - Thank you for your recommendation, John! We're glad to hear you found our service customer-friendly.

Sears Home Services on 1745193990091

January 30, 2025
Overall rating

Prompt service dates, lots of text reminders when service will occur along with communication with repair person. Professional repair provider fixed my issue quickly and thoroughly. Very pleased with Sears repair and will use them again as well as recommend them to others.

Susan G,

Customer service response - Thank you for your positive feedback, Susan! We're delighted to hear that you appreciated our prompt service, communication, and professional repair work.

Sears Home Services on 1738217147233

September 25, 2024
Overall rating

the tech was really good at communication which in turn made the whole process easier, if I need another tech for another appliance, I really hope it is him!

Heather N,

Customer service response - Thank you for highlighting the excellent communication skills of our technician. We're thrilled to hear that it made the process smoother for you, and we look forward to assisting you again in the future!

Sears Home Services on 1727321817401

September 18, 2024
Overall rating

Chad was very professional and friendly. He informed me I had nothing to worry about.

Mary B,

Customer service response - Thank you for your kind words about Chad's professionalism and friendliness. We're glad to hear he put your mind at ease!

Sears Home Services on 1726710523704

August 22, 2024
Overall rating

On time and fast repair Cody is a great technician He fixed the problem fast so that we can get back using the fridge again Great Job Cody

James M,

Customer service response - Thank you for your kind words about Cody's prompt and efficient service. We're delighted to hear that your fridge is back in action!

Sears Home Services on 1724375003696

August 01, 2024
Overall rating

Tech was in and out within a half hour. Very professional

Stan R,

Customer service response - Thank you for your positive feedback; we're glad to hear our technician provided swift and professional service.

Sears Home Services on 1722489328570

July 25, 2024
Overall rating

Above & Beyond.

Jacqui W,

Customer service response - Thank you for recognizing our efforts to go above and beyond in our appliance repair service. Your satisfaction is our top priority!

Sears Home Services on 1721963084158

July 09, 2024
Overall rating

Sandra M,

Customer service response - A big thank you, Sandra, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1720586081209

March 12, 2024
Overall rating

Mali T,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1710297137575

January 29, 2024
Overall rating

Rick R,

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on 1706488559333

February 07, 2024
Overall rating

The Sears technician was able to repair my fridge in a timely manner when a refrigerator repair office in Rogers City found excuses not to come out for over two years to complete a botched job.

Bob G,

Customer service response - Thank you for sharing your experience with our Sears technician. We apologize for any inconvenience caused by the previous refrigerator repair office in Rogers City and we appreciate your patience.

Sears Home Services on 1707414899979

October 27, 2023
Overall rating

Cath F,

December 21, 2023
Overall rating

Sharon S,

December 21, 2023
Overall rating

Roger P,

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