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18 Elm Plaza Reviews
Read reviews from customers who used our services at 18 Elm Plaza
Total reviews
26
Average Rating
4.5/5
My Technician Levi was very thorough and neat. Was very friendly and answered all my questions. As far as your scheduling system it needs to be run by common sense humans NOT AN ALGORITHM!
Leslie D,
Customer service response - Thank you for your feedback, Leslie! We're pleased to hear that Levi was thorough, neat, and friendly. We appreciate your input on our scheduling system and will take it into consideration.
Sears Home Services on 1737678780668
Very honest, the part wasn't available any more, and we discussed replacing the fridge.
Montine R,
Customer service response - Thank you for your review, Montine! We're glad to hear you appreciated the honest discussion about your fridge replacement options.
Sears Home Services on 1737678987425
Always appreciate Tim's service
G B,
Customer service response - Thank you for your positive feedback, Jan! We're glad to hear that you always appreciate Tim's service.
Sears Home Services on 1736399494390
Chris M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1734659328527
My Service man was very professional and knowledgeable and took care of my problem right away. Thank you I will use your service again.
Ann R,
Customer service response - Thank you for your review, Ann! We're pleased to hear that our service man was professional and knowledgeable, and that he resolved your problem promptly.
Sears Home Services on 1732425266080
Joe L was very knowledgeable and efficient while working If you need any appliance fixed Call Joe via A&E sevices
Nancy C,
Customer service response - Thank you for your kind words about Joe L's expertise and efficiency! We're delighted to hear about your positive experience with our service.
Sears Home Services on 1728552347685
David L,
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1727237257708
Xxx X,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1723603915141
Kept updated of arrival time , courteous knowledgeable provided practical information and understanding of the issue reasonable cost
Valerie C,
Customer service response - Thank you for taking the time to share your positive experience, especially highlighting our team's communication and expertise. We're glad we could provide you with satisfactory service and reasonable costs.
Sears Home Services on 1721963166591
Dan T,
Customer service response - A big thank you, Dan, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719384820892
