18 Elm Plaza Reviews
Showing most recent reviews from verified customers of Sears Home Services
Robert S
Outstanding...pleasant, polite competent.
Customer service response - Thank you for recognizing our efforts, we're thrilled to hear about your positive experience! Your satisfaction is our top priority.
Sears Home Services on March 25, 2024
Donna P
Chris F
Very poor customer service. I was told that I would get a refund because they were not able to fix my refrigerator and I never got one. I’m wondering if this is a scam.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on January 16, 2024
