18 Elm Plaza Reviews
Read reviews from customers who used our services at 18 Elm Plaza
Total reviews
25
Average Rating
4.5/5
Donna F,
Jerry B,
Customer service response - Thanks for the great rating, Jerry! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1775830354157
This was useless!!!! Nothing got done. Nothing was serviced and now I have to wait for yet another appointment….. not impressed
Jackie C,
Customer service response - We apologize for the trouble you've faced, Jackie. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1784678588290
Charged just to come out and give an estimate. Repair cost more than dishwasher is worth
Michele J,
Customer service response - We apologize for the trouble you've faced, Michele. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1759887522341
Very poor customer service. I was told that I would get a refund because they were not able to fix my refrigerator and I never got one. I’m wondering if this is a scam.
Chris F,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1705463734522