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603 Center St Reviews
Read reviews from customers who used our services at 603 Center St
Total reviews
514
Average Rating
4.4/5
Service person was knowledgeable and helpful. Telephone contact and help was unsatisfactory as it was limited to Ai only with no access to a human!
kenneth W,
Customer service response - Thank you for your feedback, Kenneth! We're glad to hear the service person was knowledgeable and helpful, but we're sorry about the unsatisfactory telephone contact.
Sears Home Services on 1786774006971
Rapid response, friendly, effective and professional service.
Thomas N,
Customer service response - Thank you for your feedback, Thomas! We're glad to hear you experienced rapid, friendly, effective, and professional service.
Sears Home Services on 1786743671394
Jim was great. Sears on the other hand was awful. Their virtual operator kept canceling the repair job even after I confirmed that I had all the parts for the job. I wound up being without me refrigerator for over a month in the middle of the summer for something that I am sure a live operator would had handled. There was no way around the virtual operator. Extremely frustrating experience.
James G,
Customer service response - Thank you for your feedback, James. We're glad to hear Jim provided great service, but we're sorry to learn about the issues with the virtual operator and the delay in your repair. Please contact us directly to address any further concerns.
Sears Home Services on 1786319177044
Very courteous and nice, knowledgable and determined the issue fairly quickly.
Jackie H,
Customer service response - Thank you for your feedback, Jackie! We're glad to hear the technician was courteous, knowledgeable, and quick in determining the issue.
Sears Home Services on 1786063434869
Updates were efficient and accurate for repair wondow. Jim is a true professional and diagnosed the leak quickly. He was pleasant, informed me of the cause, cleaned area, and possible future issues! Would absolutely request him again for any repairs needed in my home! Thank you, Jim!!
Deb (,
Customer service response - Thank you for your feedback, Debi! We're glad to hear Jim was professional, efficient, and thorough in diagnosing and explaining the leak.
Sears Home Services on 1785788327211
Brandi S,
Customer service response - Thank you for the amazing 5-star review, Brandi! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785529725342
Sticker shock was the first. I thought we would get $150. back which was the fee for showing up trouble shooting and diagnosis. Repair man was cordial and polite fixed the problem.
jim P,
Customer service response - Thank you for your feedback, Jim! We're glad to hear our repairman was cordial and polite in fixing the problem.
Sears Home Services on 1785280380442
Grateful. Thank you Joe
Sandra M,
Customer service response - Thank you for your feedback, Sandra! We're glad to hear you were grateful for Joe's service.
Sears Home Services on 1785179812612
Kathleen W,
Customer service response - Thank you for the amazing 5-star review, Kathleen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784631523379
Tammy J,
Customer service response - Thank you for the amazing 5-star review, Tammy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784213692607
