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802-552-4364
603 Center St Reviews
Read reviews from customers who used our services at 603 Center St
Total reviews
475
Average Rating
4.4/5
Levi was terrific: prompt, courteous and efficient. A real pleasure for us.
Joe W,
Customer service response - Thank you for your positive review, Joe! We're glad to hear Levi was prompt, courteous, and efficient during your service.
Sears Home Services on 1755741382673
Emmanuel K,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1755571491858
Our service technician, Joe, was amazing. He was incredibly knowledgeable, helpful, kind, and professional. I cannot recommend him enough. Sears online system and AI customer service bots we're a challenge to deal with. The first part ordered arrived damaged and it took several weeks for Sears to remedy the situation. It was difficult get to a real human in their system. There were multiple hiccups on Sears end in getting a new part shipped to our house. Honestly, our experience with Joe really made up for the deficit in Sears' ability to adequately deal with our issues. These five stars are for him. Sears customer service gets 2-3 stars but only because they didn't end up charging me for the part that took a month to get here.
C F,
Customer service response - Thank you for your positive review, C Fe! We're glad to hear Joe was amazing and made a positive impact on your experience. We apologize for the challenges you faced with our online system and customer service, and appreciate your patience.
Sears Home Services on 1755571202163
Levi was great to deal with. Not an easy problem to solve and believe Levi looked at everything But the diagnosis was wrong when the appliance company came out that I purchased from said it was a wire harness. But I am grateful for Levi’s immediate service!
Debbie K,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1755463007024
Was a great technician, very honest & pleasant .
Linda A,
Customer service response - Thank you for your positive review, Linda! We're glad to hear our technician was honest and pleasant.
Sears Home Services on 1755460790457
Matt was prompt and efficient and went above and beyond to fix my washer.
Christine B,
Customer service response - Thank you for your positive review, Christine! We're glad to hear Matt was prompt, efficient, and went above and beyond to fix your washer.
Sears Home Services on 1755215203377
Technician was very friendly and knowledgeable. He gave me next steps as my dryer isn’t very old. I would definitely recommend him and would want him back in the future.
Brad S,
Customer service response - Thank you for your positive review, Brad! We're glad to hear our technician was friendly, knowledgeable, and provided helpful next steps for your dryer.
Sears Home Services on 1754638829821
Good customer service, unfortunately he left his cordless drill behind and we don’t have his phone number Technician ID 0910398
Kathy W,
Customer service response - Thank you for your positive review, Kathy! Please contact us directly so we can arrange for the return of the technician's drill.
Sears Home Services on 1754638827798
Michelle D,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1754365230751
Jim H,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1754365230726
