603 Center St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Robin W
Levi was very professional, and thoroughly explained what he was doing and what we can do in the future to keep things running smoothly. He was friendly and chatty, but got right to work and was done in a flash. If I ever needed a repair again, I would trust him to do it with no questions. Skilled tradesmen don't get enough credit for what they do, so I appreciate the quick and easy fix. He even called before he came and gave me a time frame for when he would arrive.
Customer service response - Thank you for your wonderful review, Robin! We're thrilled to hear that Levi provided professional and informative service, and we appreciate your recognition of his skills.
Sears Home Services on October 31, 2024
Terri P
The work that the repairman, Tim, did seemed excellent. His manner communication and work style were also excellent. The refrigerator itself seems to be humming along and I’m very relieved. HOWEVER it took more than a month for Sears to schedule the appointment that was needed, Dictated by their system to have him come out to diagnose the To wait 30 days or more for the parts to come in and for him to come back. 30 days without a refrigerator is unacceptably long. That was very disappointing: so mixed reviews excellent work, With a system that made it impossible for him to arrive and do his work.
Customer service response - Thank you for your feedback, Terri. We're glad to hear Tim provided excellent service, but we're sorry for the scheduling delays you experienced. Please contact us directly so we can address your concerns.
Sears Home Services on October 31, 2024
Todd L
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 29, 2024
Caroline S
Great and very quick service, friendly service professional.
Customer service response - Thank you for your review, Caroline! We're glad to hear you received quick and friendly service.
Sears Home Services on October 27, 2024
Thomas P
The technician was great and very professional.
Customer service response - Thank you for your review, Thomas! We're glad to hear that our technician provided great and professional service.
Sears Home Services on October 27, 2024
Al H
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 24, 2024
Diane M
Joe was very knowledgeable, friendly and confident in his ability to fix the problem and that's what he did. Thanks Joe
Customer service response - Thank you for your wonderful review, Diane! We're thrilled to hear that Joe provided knowledgeable, friendly, and confident service.
Sears Home Services on October 22, 2024
sharon R
James is a very good technician, he was very respectful and told me everything he was doing to my refrigerator I would refer him to anyone that needs repairs on there appliances.
Customer service response - Thank you for your wonderful review! We're thrilled to hear that James provided respectful and informative service, and we appreciate your referrals.
Sears Home Services on October 16, 2024
Stacey B
Very professional and does an amazing job
Customer service response - Thank you for your wonderful review! We're thrilled to hear that you found our service professional and amazing.
Sears Home Services on October 15, 2024
debra L
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 30, 2024
