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10300 Little Patuxent Parkway Reviews
Read reviews from customers who used our services at 10300 Little Patuxent Parkway
Total reviews
638
Average Rating
4.8/5
The work of arts!
Excellent technician. actually did the work of "Diagnosis" and told me what the problem was and what needs to be done.
Henry K,
Catonsville, MDNice
He was nice but didn't have the part to fix it
Marcus J,
Gaithersburg, MDDarious rate five stars
Darious is professional, focused on the job, and the work space is neat when he's finished.
Maxine S,
Randallstown, MDGood
Would have liked your service staff to have vehicle and or uniform to identify your company. He had me turn off electric to oven for 5 minutes to reset computer board. Since he left beep sound does not work and clock goes dark/blank. I need someone to please return for service. Thank you
Pam C,
Columbia, MDRate him a 5
Very good easy complete service. No problems at all much satisfied.
Gwendolyn W,
Catonsville, MDleaking refrigerator
Problem persists. Still leaking nd will need to have it looked at again...
Kim S,
Columbia, MDRefrigerator
The technician was not competitive enough. He was not able to figure out where the circuit went bad.
Surinder S,
Fulton, MDAir conditioner unit
He told me he couldn't fix the problem and then he was able to fix the issue. He then proceeded to tell me the problem can return because of the wiring. I was confused with the information John provided and why he couldn't fix the issues permanently.
Angela M,
Randallstown, MDCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1755553929986
Not impressed
Tech was kind of rude and tried to argue about which door he wanted to come in
Imani C,
Columbia, MDCustomer service response - We apologize for the difficulties your recent service has caused. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1698270241597
Didn't fix
Left to get a part and never returned. Refrigerator still not working.
Joyce W,
Laurel, MDCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1697060179700