10300 Little Patuxent Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Very Knowledgeable
Severino was very knowledgeable and quick. He knew exactly what the problem was in a matter of minutes and was able to fix my furnace very quickly. Thank you Severino! I'm so happy my heat is working properly!
Kerra S, Laurel, MD
Efficient!
Thanks for the friendly, efficient service. Very easy to make a decision on next steps for my old dryer.
J, Catonsville, MD
5
He did an excellent job. I rate him a 5.
Danielle M, Catonsville, MD
Review for Cesar
Very nice and helpful. He went above and beyond to find out problem with our heat pump.
Tracey D, Woodbine, MD
Awesome technician
Abdul was awesome! Fixed the issue in no time and also recommended that we clean the dryer vent.
Neil S, Brookeville, MD
Tariq provided exemplary service
Tariq showed extreme compassion and exemplary work ethic throughout. He promised to follow up during the initial visit as well as following through during the second visit, when he personally went to retrieve the part, which was not shipped. He actually showed me what caused the problem as well as his recommendation for preventive maintenance. He is truly an asset to the company.
Derek W, Randallstown, MD
Darious
Darious was very kind and professional. He was the Tech who came to fix my refrigerator. He ordered the necessary part and when the part arrived he came back to fix our refrigerator. We expressed our frustration on being without a refrigerator with some time. He assured us he would not leave until it was fixed and he was true to his word.
Kells M, Baltimore, MD
Washing machine repair
Scott and initially John did a great job. Thank you. Diagnosed correctly and repaired first time
Howard S, Columbia, MD
Kenmore Refrigerator Service Visit
Nader seemed competent. He believed the refrigerator was too full and was therefore not cooling appropriately. I hope he is correct. I was glad that no parts were haywire.
Sharon R, Brookeville, MD
Dryer repair
Scott was great, and the repair was quick and painless - thanks for your help.
Patrick G, Columbia, MD
