15700 Emerald Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Michele M
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 01, 2025
Cindy E
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 24, 2025
Louise N
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 20, 2025
Malik C
10 out of 10
Customer service response - Thank you for your positive feedback, Malik! We're happy to hear you had a great experience with our service.
Sears Home Services on April 20, 2025
Larry O
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 17, 2025
Elizabeth K
Mr. Nssar performed well; however, I was instructed to be prepared at 7:00 AM, but he did not arrive until after4:00 PM. This is not good customer service.
Customer service response - Thank you for your feedback, Elizabeth! We're glad to hear that Mr. Nssar performed well, but we apologize for the inconvenience with the timing of your appointment.
Sears Home Services on April 16, 2025
Ebony D
Fast and easy. The technician was friendly. I signed up for the appliance warranty protection to get a discount on the repairs. The warranty is $60/month. I always wonder if these types of plans are worth it. The plan includes protection for 8 appliances and a yearly free maintenance for 5 appliances. I’ll see if it’s worth it.
Customer service response - Thank you for your feedback, Ebony! We're glad to hear that the service was fast and easy, and that our technician was friendly. We hope you find the warranty plan beneficial for your needs.
Sears Home Services on April 16, 2025
Karen P
Kind, provided the needed services thoroughly and with care. I would recommend him to other customers. Thank you for your service.
Customer service response - Thank you for your positive feedback, Karen! We're glad to hear that our technician provided thorough and caring service.
Sears Home Services on April 15, 2025
wendy V
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 14, 2025
Mike M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 13, 2025
