15700 Emerald Way Reviews

Read reviews from customers who used our services at 15700 Emerald Way


Total reviews

409


Average Rating

4.3/5

January 25, 2026
Overall rating

Our service rep did an excellent job and couldn’t be happier..

Andre B,

Customer service response - Thank you for your positive feedback, Andre! We're glad to hear that you were happy with the excellent job done by our service rep.

Sears Home Services on 1769394441755

January 21, 2026
Overall rating

Igor B,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1769047188413

May 21, 2026
Overall rating

The fridge is finally fixed, the technician showed up and replaced the damage part….back in business! Thank you Saifudin.

Evelyn B,

Customer service response - Thank you for your positive feedback, Evelyn! We're glad to hear that Muhammad W. was able to order the correct part and resolve the issue with your refrigerator.

Sears Home Services on 1769453211196

January 14, 2026
Overall rating

Opy B,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1768442309288

January 12, 2026
Overall rating

Wayne H,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1768266582882

January 11, 2026
Overall rating

Technician was very knowledgeable and gave me guidance on how to resolve most minor issues that may arise.

ira L,

Customer service response - Thank you for your positive feedback, Ira! We're glad to hear that the technician was knowledgeable and provided helpful guidance.

Sears Home Services on 1768181417943

December 21, 2025
Overall rating

The technician was great.

Richard L,

Customer service response - Thank you for your positive feedback, Richard! We're glad to hear that the technician was great.

Sears Home Services on 1766371309645

December 21, 2025
Overall rating

Eli was professional and very friendly. The prior tech had ordered the wrong part and Eli replaced it with the correct part.

Jft,

Customer service response - Thank you for your positive feedback, Jean! We're glad to hear that Eli was professional and friendly, and that he resolved the issue with the correct part.

Sears Home Services on 1766371365380

December 07, 2025
Overall rating

Tech was very communicative, prompt, was able to fix my issue very quickly. I am very pleased.

Davina M,

Customer service response - Thank you for your positive feedback, Davina! We're glad to hear that the tech was communicative, prompt, and able to fix your issue quickly.

Sears Home Services on 1765162718921

December 07, 2025
Overall rating

Paul came and thoroughly checked our washer for a leaking problem. He took the time to carefully explain the issues and possible causes to me and my curious 6 year old.

Joanna S,

Customer service response - Thank you for your positive feedback, Joanna! We're glad to hear that Paul was thorough and took the time to explain the issues to you and your child.

Sears Home Services on 1765163384938

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