15700 Emerald Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
John L
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 17, 2025
Gerard W
The technician was very efficient.
Customer service response - Thank you for your positive feedback, Gerard! We're glad to hear that the technician was very efficient.
Sears Home Services on July 17, 2025
Hubert S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on July 15, 2025
Samuel P
The technician was very friendly, knowledgeable, and cordial and answered any questions I had. My A/C unit's freon was a little low, and was subsequently recovered. I am very well pleased with my Master Protection Agreement in order to keep my Carrier Air Conditiner running as efficiently as possible.
Customer service response - Thank you for your positive feedback, Samuel! We're glad to hear that our technician was friendly, knowledgeable, and helpful, and that you're pleased with your Master Protection Agreement.
Sears Home Services on July 13, 2025
Scott
Jeff was great! Very professional and great communication.
Customer service response - Thank you for your positive feedback, Scott! We're glad to hear that Jeff provided professional service and great communication.
Sears Home Services on July 09, 2025
Gerard D
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on July 01, 2025
Martin L
The service technician was excellent.
Customer service response - Thank you for your positive feedback, Martin! We're glad to hear that the service technician was excellent.
Sears Home Services on June 26, 2025
Lari B
He was very polite and patient. I was bummed because he knew what he was doing and I couldn’t even get a new refrigerator! 😊👍🏽 Great Job!
Customer service response - Thank you for your positive feedback, Lari! We're glad to hear that our technician was polite, patient, and knowledgeable.
Sears Home Services on June 25, 2025
michael F
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 17, 2025
Linda M
Tyrone quickly and efficiently diagnosed and fixed our dryer problem. He arrived within an hour of our service request and had the necessary parts on his truck. Tyrone was friendly, polite and took the time to explain the problem, how to fix it, and the cost. He was also very neat and made sure every thing was working and put back in place. I highly recommend Tyrone.
Customer service response - Thank you for your positive feedback, Linda! We're glad to hear that Tyrone provided quick, efficient, and friendly service while explaining everything clearly.
Sears Home Services on June 17, 2025
