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15700 Emerald Way Reviews
Read reviews from customers who used our services at 15700 Emerald Way
Total reviews
394
Average Rating
4.3/5
As a subject matter expert, he explained what was wrong, answered all my questions, and guided me toward the appropriate solution. He also gave me insight regarding maintenance that will help in the future. He was very cordial and amicable. I am well pleased with the service I received today. A+ work.
Lashunda A,
Customer service response - Thank you for your positive feedback, Lashunda! We're glad to hear that our technician provided expert guidance, answered your questions, and offered helpful maintenance insights.
Sears Home Services on 1746399232616
cornell M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1746145372346
Michele M,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1746145372340
Cindy E,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1745536432572
Louise N,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1745195008843
10 out of 10
Malik C,
Customer service response - Thank you for your positive feedback, Malik! We're happy to hear you had a great experience with our service.
Sears Home Services on 1745193392677
Larry O,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1744942266137
Mr. Nssar performed well; however, I was instructed to be prepared at 7:00 AM, but he did not arrive until after4:00 PM. This is not good customer service.
Elizabeth K,
Customer service response - Thank you for your feedback, Elizabeth! We're glad to hear that Mr. Nssar performed well, but we apologize for the inconvenience with the timing of your appointment.
Sears Home Services on 1744856445145
Fast and easy. The technician was friendly. I signed up for the appliance warranty protection to get a discount on the repairs. The warranty is $60/month. I always wonder if these types of plans are worth it. The plan includes protection for 8 appliances and a yearly free maintenance for 5 appliances. I’ll see if it’s worth it.
Ebony D,
Customer service response - Thank you for your feedback, Ebony! We're glad to hear that the service was fast and easy, and that our technician was friendly. We hope you find the warranty plan beneficial for your needs.
Sears Home Services on 1744856433089
Kind, provided the needed services thoroughly and with care. I would recommend him to other customers. Thank you for your service.
Karen P,
Customer service response - Thank you for your positive feedback, Karen! We're glad to hear that our technician provided thorough and caring service.
Sears Home Services on 1744761843397
