15700 Emerald Way Reviews
Read reviews from customers who used our services at 15700 Emerald Way
Total reviews
396
Average Rating
4.3/5
10 out of 10
Malik C,
Customer service response - Thank you for your positive feedback, Malik! We're happy to hear you had a great experience with our service.
Sears Home Services on 1745193392677
Larry O,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1744942266137
Mr. Nssar performed well; however, I was instructed to be prepared at 7:00 AM, but he did not arrive until after4:00 PM. This is not good customer service.
Elizabeth K,
Customer service response - Thank you for your feedback, Elizabeth! We're glad to hear that Mr. Nssar performed well, but we apologize for the inconvenience with the timing of your appointment.
Sears Home Services on 1744856445145
Fast and easy. The technician was friendly. I signed up for the appliance warranty protection to get a discount on the repairs. The warranty is $60/month. I always wonder if these types of plans are worth it. The plan includes protection for 8 appliances and a yearly free maintenance for 5 appliances. I’ll see if it’s worth it.
Ebony D,
Customer service response - Thank you for your feedback, Ebony! We're glad to hear that the service was fast and easy, and that our technician was friendly. We hope you find the warranty plan beneficial for your needs.
Sears Home Services on 1744856433089
Kind, provided the needed services thoroughly and with care. I would recommend him to other customers. Thank you for your service.
Karen P,
Customer service response - Thank you for your positive feedback, Karen! We're glad to hear that our technician provided thorough and caring service.
Sears Home Services on 1744761843397
wendy V,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1744675882934
Mike M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1744592916184
Wesley (,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1743988846407
The technician was courteous and helpful.
Andy W,
Customer service response - Thank you for your positive feedback, Andy! We're glad to hear that our technician was courteous and helpful during your service.
Sears Home Services on 1743726775680
mr. Brian was very nice very polite. Did the job for the fridge and was very respectful and clean I would highly recommend him great customer service over all. Thank you, Mr. Brian.
Nilorge G,
Customer service response - Thank you for your positive feedback, Nilorge! We're glad to hear that Mr. Brian was polite, respectful, and provided great customer service while repairing your fridge.
Sears Home Services on 1743642233252