15700 Emerald Way Reviews

Read reviews from customers who used our services at 15700 Emerald Way


Total reviews

396


Average Rating

4.3/5

December 14, 2024
Overall rating

The technician was courteous, worked quickly and was very tidy.

Jonathan W,

Customer service response - Thank you for your positive feedback, Jonathan! We're glad to hear that our technician was courteous, efficient, and tidy during your service.

Sears Home Services on 1734274199594

December 14, 2024
Overall rating

My Technician Sharif was the best. Every detail taken care of exquisitely. He made sure everything was done correctly the first time and did not leave until I was completely satisfied.

Mark O,

Customer service response - Thank you for your positive feedback, Mark! We're glad to hear that Sharif provided excellent service and ensured everything was done to your satisfaction.

Sears Home Services on 1734274397865

February 20, 2025
Overall rating

Great service !!! Layton deserves a raise. Very professional and will take the time to answer all your questions. Many thanks!

Scott S,

Customer service response - Thank you for your positive feedback, Scott! We're glad to hear that you were pleased with the service.

Sears Home Services on 1733908104629

December 11, 2024
Overall rating

Technician was nice and worked quickly to diagnose my refrigerator. Give this man a raise.

E,

Customer service response - Thank you for your positive feedback! We're glad to hear that our technician was nice and worked quickly to diagnose your refrigerator.

Sears Home Services on 1733908101456

December 04, 2024
Overall rating

Awesome technician. Professional, courteous, and knowledgeable. Extremely poor parts department when ordering parts under master service agreement. Took 5 weeks to repair with lack of communication and customer support.

Dee B,

Customer service response - Thank you for your feedback, Dee! We're glad to hear that our technician was professional and knowledgeable. We apologize for the delays and communication issues with the parts department.

Sears Home Services on 1733418513185

December 04, 2024
Overall rating

Megan H,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1733419608815

December 03, 2024
Overall rating

Keith F,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1733287915951

December 03, 2024
Overall rating

Good job

Keith A,

Customer service response - Thank you for your positive feedback! We're glad to hear that you were pleased with the service.

Sears Home Services on 1733288330113

December 03, 2024
Overall rating

Sean is the best. He showed up on time, quickly addressed the problem and fixed it without issue. Great service!

Peter M,

Customer service response - Thank you for your positive feedback, Peter! We're glad to hear that Sean provided great service and resolved the issue quickly.

Sears Home Services on 1733288329372

December 01, 2024
Overall rating

MELINDA,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1733037220111

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