15700 Emerald Way Reviews

Read reviews from customers who used our services at 15700 Emerald Way


Total reviews

394


Average Rating

4.3/5

August 17, 2025
Overall rating

Severino, the technician, was very knowledgeable and professional👍

Marilu M,

Customer service response - Thank you for your positive feedback, Marilu! We're glad to hear that Severino was knowledgeable and professional.

Sears Home Services on 1755460896344

August 14, 2025
Overall rating

Our repairman, Olimpiu, was excellent! He came in, identified the problem and fixed it in a timely manner. He was also very polite and professional.

Katina M,

Customer service response - Thank you for your positive feedback, Katina! We're glad to hear that Olimpiu was excellent, polite, and professional in resolving the issue promptly.

Sears Home Services on 1755215237603

August 06, 2025
Overall rating

Jeff was a knowledgeable and very pleasant tech. He quickly diagnosed and replaced the defective part, enabling me to avoid the common 30-day wait for replacement part and subsequent second service call.

Valerie M,

Customer service response - Thank you for your positive feedback, Valerie! We're glad to hear that Jeff was knowledgeable and efficient in resolving the issue quickly.

Sears Home Services on 1754440223936

August 05, 2025
Overall rating

Anita R,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1754442344453

August 04, 2025
Overall rating

The technician who came to repair my Maytag side by side refrigerator was excellent. He arrived at the time promised. He was very neat He diagnosed the problem and ordered the parts. Then told me when he could would be back to install them. Returned as promised And extremely focused on getting the parts properly installed. He explained what he was doing. He was polite, respectful and thanked me for my business.

Letitia B,

Customer service response - Thank you for your positive feedback, Letitia! We're glad to hear that the technician was excellent, punctual, and focused on providing a thorough and respectful service.

Sears Home Services on 1754364920014

August 04, 2025
Overall rating

Thomas S,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1754365230638

August 03, 2025
Overall rating

The service the Technician provided was excellent. I will highly recommend him.

Donald V,

Customer service response - Thank you for your positive feedback, Donald! We're glad to hear that the technician provided excellent service and that you would recommend him.

Sears Home Services on 1754280344949

July 30, 2025
Overall rating

Kody W,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1753926501776

July 23, 2025
Overall rating

Great

Elizabeth B,

Customer service response - Thank you for your positive feedback, Elizabeth! We're glad to hear you had a great experience.

Sears Home Services on 1753228997097

July 17, 2025
Overall rating

John L,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1752808587056

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