15700 Emerald Way Reviews

Read reviews from customers who used our services at 15700 Emerald Way


Total reviews

394


Average Rating

4.3/5

May 12, 2025
Overall rating

Very honest. In my case recommended new unit rather than overpaying for repair

Casey F,

Customer service response - Thank you for your positive feedback, Casey! We're glad to hear that our technician provided honest advice regarding your unit.

Sears Home Services on 1747092807291

May 08, 2025
Overall rating

Aaron, the Sears HVAC technician who serviced my appliance was professional, knowledgeable and respectful. Aaron got my AC running and told me of other services that I should do, to keep my HVAC system running properly.

Gloria,

Customer service response - Thank you for your positive feedback, Gloria! We're glad to hear that Aaron was professional, knowledgeable, and helped get your AC running while providing useful maintenance advice.

Sears Home Services on 1746688140676

May 07, 2025
Overall rating

Issue was resolved quickly and it was explained what the problem was

Myisha H,

Customer service response - Thank you for your positive feedback, Myisha! We're glad to hear that the issue was resolved quickly and clearly explained.

Sears Home Services on 1746602812665

May 06, 2025
Overall rating

The technician was very professional and nice. He got the job done. Great work!

Jose V,

Customer service response - Thank you for your positive feedback, Jose! We're glad to hear that our technician was professional and completed the job effectively.

Sears Home Services on 1746492494707

May 04, 2025
Overall rating

Kayla A,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1746400309703

May 04, 2025
Overall rating

As a subject matter expert, he explained what was wrong, answered all my questions, and guided me toward the appropriate solution. He also gave me insight regarding maintenance that will help in the future. He was very cordial and amicable. I am well pleased with the service I received today. A+ work.

Lashunda A,

Customer service response - Thank you for your positive feedback, Lashunda! We're glad to hear that our technician provided expert guidance, answered your questions, and offered helpful maintenance insights.

Sears Home Services on 1746399232616

May 02, 2025
Overall rating

cornell M,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1746145372346

May 02, 2025
Overall rating

Michele M,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1746145372340

April 24, 2025
Overall rating

Cindy E,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1745536432572

April 21, 2025
Overall rating

Louise N,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1745195008843

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