15700 Emerald Way Reviews

Read reviews from customers who used our services at 15700 Emerald Way


Total reviews

396


Average Rating

4.3/5

January 22, 2025
Overall rating

The technician was exceptional. He was knowledgeable, polite and completed the project with care. Thank you for sending him.

Nancy B,

Customer service response - Thank you for your positive feedback, Nancy! We're glad to hear that our technician was knowledgeable, polite, and completed the project with care.

Sears Home Services on 1737602821120

January 21, 2025
Overall rating

The person is very pleasant/nice

Janice G,

Customer service response - Thank you for your positive feedback, Janice! We're glad to hear that our technician was pleasant and nice during your service.

Sears Home Services on 1737519178728

January 21, 2025
Overall rating

Sonya C,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1737518834165

January 13, 2025
Overall rating

Michael P,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1736823781384

January 12, 2025
Overall rating

Ahem did a great job. My Kenmore Refrigerator purchased 11/2021 needs a door Bin and a crisper cover tray. I purchased the 5 year protection plan. I was told by the tech that the door bin and cover is considered cosmetic and is not covered. I offered to pay for the items and was told the parts are no longer available for my Refrigerator. Ahem tried to help me find the parts on other sites. My Less than 4 year old product is discontinued with no parts. Although I am not happy about my Refrigerator I am satisfied with the Techs Service v Ahem gave me a follow up call about the parts. This is the service Sears once offered. Thank you Ahem

MARILYN A,

Customer service response - Thank you for your feedback, Marilyn! We're glad to hear that Ahem provided great service and tried to assist you with finding the parts. We apologize for the inconvenience with your refrigerator parts availability.

Sears Home Services on 1736743627978

January 09, 2025
Overall rating

Angela G,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1736405131491

January 05, 2025
Overall rating

Amanda M,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1736081056255

January 01, 2025
Overall rating

Technician arrived on time and fix my furnace in no time. Thank you

richard W,

Customer service response - Thank you for your positive feedback, Richard! We're glad to hear that our technician was punctual and quickly fixed your furnace.

Sears Home Services on 1735730532937

December 29, 2024
Overall rating

Tc G,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1735531156116

December 26, 2024
Overall rating

Leroy J,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1735274470596

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