15700 Emerald Way Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (253 reviews)

Mike H

December 19, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on December 19, 2024

L E

December 19, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on December 19, 2024

Mary E

December 19, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on December 19, 2024

Tamika B

December 16, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on December 16, 2024

Jonathan W

December 14, 2024

The technician was courteous, worked quickly and was very tidy.

Source: Google

Customer service response - Thank you for your positive feedback, Jonathan! We're glad to hear that our technician was courteous, efficient, and tidy during your service.

Sears Home Services on December 15, 2024

Mark O

December 14, 2024

My Technician Sharif was the best. Every detail taken care of exquisitely. He made sure everything was done correctly the first time and did not leave until I was completely satisfied.

Source: Google

Customer service response - Thank you for your positive feedback, Mark! We're glad to hear that Sharif provided excellent service and ensured everything was done to your satisfaction.

Sears Home Services on December 15, 2024

Scott S

February 20, 2025

Great service !!! Layton deserves a raise. Very professional and will take the time to answer all your questions. Many thanks!

Source: Google

Customer service response - Thank you for your positive feedback, Scott! We're glad to hear that you were pleased with the service.

Sears Home Services on December 11, 2024

E

December 11, 2024

Technician was nice and worked quickly to diagnose my refrigerator. Give this man a raise.

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear that our technician was nice and worked quickly to diagnose your refrigerator.

Sears Home Services on December 11, 2024

Dee B

December 04, 2024

Awesome technician. Professional, courteous, and knowledgeable. Extremely poor parts department when ordering parts under master service agreement. Took 5 weeks to repair with lack of communication and customer support.

Source: Google

Customer service response - Thank you for your feedback, Dee! We're glad to hear that our technician was professional and knowledgeable. We apologize for the delays and communication issues with the parts department.

Sears Home Services on December 05, 2024

Megan H

December 04, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on December 05, 2024

Average Rating: 4.5/5 (253 reviews)
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