15700 Emerald Way Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (252 reviews)

Carol B

March 25, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on March 25, 2025

Alice G

March 23, 2025

Customer, Mariann Fava, says, Tyrone was very professional, genuinely helpful, explained what he was doing, and fixed the problem. Tyrone is an asset to this company.

Source: Google

Customer service response - Thank you for your positive feedback, Alice! We're glad to hear that Tyrone was professional, helpful, and effectively resolved the issue.

Sears Home Services on March 23, 2025

Arthur E

March 23, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on March 23, 2025

Paul S

March 21, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on March 20, 2025

Mary W

March 16, 2025

Repairman, Brian, was on time, very polite and quickly repaired my refrigerator in one trip.

Source: Google

Customer service response - Thank you for your positive feedback, Mary! We're glad to hear that Brian was punctual, polite, and efficiently repaired your refrigerator.

Sears Home Services on March 16, 2025

Gibran C

February 11, 2025

Had issue with dryer, was hoping to have resolved before the snow storm. Got a same day appointment, technician was on time, diagnosed and made repair. Thank you Walton!

Source: Google

Customer service response - Thank you for your positive feedback, Gibran! We're glad to hear that Walton was able to provide a timely and effective repair for your dryer before the snow storm.

Sears Home Services on February 11, 2025

Sherry L

February 04, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on February 04, 2025

Angela F

January 26, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on January 26, 2025

Alex V

January 26, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on January 26, 2025

Nancy B

January 22, 2025

The technician was exceptional. He was knowledgeable, polite and completed the project with care. Thank you for sending him.

Source: Google

Customer service response - Thank you for your positive feedback, Nancy! We're glad to hear that our technician was knowledgeable, polite, and completed the project with care.

Sears Home Services on January 22, 2025

Average Rating: 4.5/5 (252 reviews)