15700 Emerald Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tamika B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 16, 2024
Jonathan W
The technician was courteous, worked quickly and was very tidy.
Customer service response - Thank you for your positive feedback, Jonathan! We're glad to hear that our technician was courteous, efficient, and tidy during your service.
Sears Home Services on December 15, 2024
Mark O
My Technician Sharif was the best. Every detail taken care of exquisitely. He made sure everything was done correctly the first time and did not leave until I was completely satisfied.
Customer service response - Thank you for your positive feedback, Mark! We're glad to hear that Sharif provided excellent service and ensured everything was done to your satisfaction.
Sears Home Services on December 15, 2024
Scott S
Great service !!! Layton deserves a raise. Very professional and will take the time to answer all your questions. Many thanks!
Customer service response - Thank you for your positive feedback, Scott! We're glad to hear that you were pleased with the service.
Sears Home Services on December 11, 2024
E
Technician was nice and worked quickly to diagnose my refrigerator. Give this man a raise.
Customer service response - Thank you for your positive feedback! We're glad to hear that our technician was nice and worked quickly to diagnose your refrigerator.
Sears Home Services on December 11, 2024
Dee B
Awesome technician. Professional, courteous, and knowledgeable. Extremely poor parts department when ordering parts under master service agreement. Took 5 weeks to repair with lack of communication and customer support.
Customer service response - Thank you for your feedback, Dee! We're glad to hear that our technician was professional and knowledgeable. We apologize for the delays and communication issues with the parts department.
Sears Home Services on December 05, 2024
Megan H
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 05, 2024
Keith F
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 03, 2024
Keith A
Good job
Customer service response - Thank you for your positive feedback! We're glad to hear that you were pleased with the service.
Sears Home Services on December 03, 2024
Peter M
Sean is the best. He showed up on time, quickly addressed the problem and fixed it without issue. Great service!
Customer service response - Thank you for your positive feedback, Peter! We're glad to hear that Sean provided great service and resolved the issue quickly.
Sears Home Services on December 03, 2024
