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15700 Emerald Way Reviews
Read reviews from customers who used our services at 15700 Emerald Way
Total reviews
396
Average Rating
4.3/5
Technician arrived when expected and was courteous and professional. Before he started work he advised me of the cost and I authorized him to proceed. He diagnosed the problem and explained the work to be done then he proceeded to make the needed repair. He finished his work in a reasonable time and demonstrated that the dryer was now working correctly.
Charles W,
Customer service response - Thank you for your detailed feedback! We're delighted to hear that our technician provided courteous, professional service and efficiently repaired your dryer.
Sears Home Services on 1726979281143
My technician was very good. He re-diagnosed my ice maker different than the first technician I had. Now I need to order a new compressor for the ice maker
Karen F,
Customer service response - Thank you for your feedback, Karen! We're glad to hear that our technician provided a thorough re-diagnosis for your ice maker.
Sears Home Services on 1726543390989
Called and informed me of arrival, came in and went directly to work. Very efficient and friendly.
Eric H,
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician was efficient and friendly during your service.
Sears Home Services on 1726186205918
Sean explained everything really well. Thank you!
Yolanda A,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Sean provided clear explanations and that you had a great experience.
Sears Home Services on 1726106769537
Mohammad was an excellent technician. He came in with a pleasant demeanor and did an outstanding job. Our experience was very good.
Nicole B,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Mohammad provided you with an outstanding service experience.
Sears Home Services on 1725928156972
charles G,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1725499206127
Exceptional. Called ahead, arrived on time, completed the work and was gone all in less than one hour. Our range works again!
Ricky B,
Customer service response - Thank you for sharing your positive experience, Ricky! We're delighted to hear that our service was efficient and your range is working again.
Sears Home Services on 1724995482883
Ordaine was very thorough with trying to resolve the issue. Unfortunately the repair needs to be escalated to another, more enhanced service.
Sharon D,
Customer service response - Thank you for acknowledging Ordaine's thorough efforts, Sharon. We're committed to resolving the issue and appreciate your patience as we escalate the repair to a more advanced service.
Sears Home Services on 1724811454496
He was very efficient.
Tara H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1724565297949
yugimjr53,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1724295417110
