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15700 Emerald Way Reviews
Read reviews from customers who used our services at 15700 Emerald Way
Total reviews
396
Average Rating
4.3/5
Professional and corrected the problem
Barbara S,
Customer service response - Thank you for acknowledging our professionalism and our ability to correct the problem. Your feedback is greatly appreciated.
Sears Home Services on 1723359016834
Pamela H,
Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.
Sears Home Services on 1723160781830
Timam was wonderful
Don N,
Customer service response - We're thrilled to hear Timam provided wonderful service! Thank you for sharing your positive experience with us.
Sears Home Services on 1723083626085
Walton was exceptional! He was prompt, kind, and successfully tackled the problem with our dryer within minutes of arriving!!
Suzanne B,
Customer service response - Thank you for sharing your positive experience with Walton! We're glad he could efficiently resolve your dryer issue.
Sears Home Services on 1722907372793
J P,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1722908194607
Deborah S,
Customer service response - Thank you for the amazing 5-star review, Deborah! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1722769248642
The tech was professional and very nice. He explained everything very well. Before he arrived I was upset with customer service and the scheduling. Our tech was very good that it calmed me down. But still very upset with scheduling!!!
Georgia G,
Customer service response - Thank you for acknowledging our technician's professionalism and communication skills. We sincerely apologize for the inconveniences with our scheduling and customer service, and we're working to improve this aspect.
Sears Home Services on 1722560903972
Sean was very polite and explained all the work steps to me and gave me things I needed to watch out for if I had any questions. He was very helpful. Job well done.
Edna H,
Customer service response - Thank you for acknowledging Sean's effort and helpful advice. We're glad you're satisfied with the job done!
Sears Home Services on 1722334486758
Mohamed showed up early, attempted to make repair but said it cannot be fixed. Very pleasant man.
Kelly M,
Customer service response - Thank you for the positive feedback! We're glad you were pleased with our clean and efficient repair service.
Sears Home Services on 1721391542374
Walton is an amazing! He is a very knowledgeable and detailed oriented. He was very communicative all throughout the process. Overall, an excellent experience with this service call and most importantly, our washer is officially operational. Thanks again Walton and Sears Home Services.
Ana D,
Customer service response - Thank you for sharing your positive experience with Walton and the team at Sears Home Services. We're delighted to hear that your washer is operational again!
Sears Home Services on 1721050367720
