210 Andover St Reviews

Read reviews from customers who used our services at 210 Andover St


Total reviews

192


Average Rating

4.7/5

Not friendly
September 19, 2023
Overall rating

He is abrupt and not friendly .. it never feels as if he truly wants to help

Kim,

Salem, MA

Customer service response - Hi, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members. If you would like us to look into your situation further, Please email us at [email protected] and will share your experience with our Service team.

Sears Home Services on 1695159932669

Refrigerator not working properly
September 14, 2023
Overall rating

I waited for over 3 weeks for the follow appointment. I told the service tech that the refrigerator would not get below 45° F. He replaced 2 parts for a water leak and did not adress the temp in the refrigerator. I am now goi g on 4 weeks with a refrigerator that does not work. I have called a&e multiple times and have not been able to talk to a real person to resolve this issue Please have some one call me asap.

Jeremiah J,

Salem, MA

Customer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.

Sears Home Services on 1694733622705