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521 Lynch Blvd Reviews
Read reviews from customers who used our services at 521 Lynch Blvd
Total reviews
387
Average Rating
4.2/5
Our service man today was great. This was my free Maintenance check, to be sure the freezer was working correctly. So there was no cost. Virtually all of your service people have been great. I can only think of one bad one several years ago. Our washing machine had overflowed, making our fitted carpet sodden, which we had to take outside to dry. He said nothing was wrong with the machine, but if it happened again, just call Sears and they would come clean it up! (we sometimes have to wait 3-4 weeks for a repair person to come!) An absurd response. We had a different repair man come as soon as possible, and he discovered a part that needed to be replaced. Since the new part was installed, the machine has never overflowed again. There is one thing I hate about Sears Repair - It is nearly impossible to get a person on the phone. I object to you replacing real human beings with AI robots. They put people out of work who need jobs, and they are never able to respond to the specific question or issue I phone about. PLEASE GET RID OF YOUR ROBOTS AND REHIRE HUMAN BEINGS. This issue makes me determined to never renew my contract in the future. I also find "searshomehub.com" impossible to figure out. I can never find what I'm looking for. I know I am not the only one with these specific objections. Again - with only 1 exception, the repair people who have come to the house - including today - have been competent, respectful, nice people.
Mardi K,
Customer service response - Thank you for your review, Mardi! We're glad to hear your maintenance check went well and appreciate your feedback on our service. We're sorry for the past inconvenience and your frustration with our phone system. Your comments are important to us, and we'll work on improving our service.
Sears Home Services on 1768880804357
Lisa V,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1768881338729
Adair was friendly, knowledgeable, professional and very polite. He is a great asset to the company.
Frances G,
Customer service response - Thank you for your review, Frances! We're glad to hear Adair was friendly, knowledgeable, and professional, and we appreciate your kind words about him.
Sears Home Services on 1768527107099
Very efficient and effective.
David C,
Customer service response - Thank you for your review, David! We're glad to hear our service was efficient and effective.
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James F,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1767855488410
Justin S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1766371761709
Arrived early, diagnosed quickly, ordered the parts to fix and arranged for the next appointment. Completed quickly.
Debbie Y,
Customer service response - Thank you for your review, Debbie! We're glad to hear our technician arrived early, diagnosed the issue quickly, and efficiently arranged for the next steps.
Sears Home Services on 1766371365417
Excellent experience! Very easy to book online and was able to get a next-day appointment. Tech was professional, knowledgeable, on time and communicative!
Megan A,
Customer service response - Thank you for your review, Megan! We're glad to hear you had an excellent experience with our easy booking process and professional service.
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Douglas M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1765418142909
Friendly knowledgeable guy
Nicholas E,
Customer service response - Thank you for your review, Nicholas! We're glad to hear our technician was friendly and knowledgeable.
Sears Home Services on 1765329299087
