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521 Lynch Blvd Reviews
Read reviews from customers who used our services at 521 Lynch Blvd
Total reviews
387
Average Rating
4.2/5
No customer service. All AI, with no option to speak with a representative.
Mimi G,
Customer service response - We apologize for the trouble you've faced, Mimi. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1766024232507
The service was very poor and when asked questions attitude was rude. I will recommend avoiding sears for the service.
Harshdeep A,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1754879309722
Unprofessional company, bad customer service, rude techs wish I could give them 0 stars
Harleen K,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1754879309665
The Technician who came (Ed) is not the one listed on the notification as the one who would be coming. Technician was not at all competent in diagnosing the problem. At first he said there was no more leak and the problem was fixed by cleaning out the dishwasher of excess soap. When I challenged how that was possible he changed his story to the spinner arm needs to be replaced which again made no sense at all as the cause of the water leak from bottom left corner of the dishwasher. I am totally dissatisfied with the capability of the technician and want a refund as there was not any proper diagnosis done ! No Service was provided ! After Sears Repair Service saw this post they asked me to contact them. When I contacted them they wanted to charge me again to send a technician again even though the first one was incapable of proper diagnostics !
Mukesh P,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1751868933966
After confirming my address several times with an agent, the technician still went to the wrong address. No service today!!
Corey,
Customer service response - We're really sorry to hear about your experience, Corey. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1739143441295
What a waste of time and money... Once scheduled for an appt, followed the Sears mobile text instructions to send in info including pictures of the maker and model of the appliance needs to be service.. and to have the guy show up at my house very unprofessional and rude to have him charge me $129 service fee just to tell me they don't service the brand of my kitchen hood. is this a joke?? Did they not review the info ahead of the time that I submitted?? Be very careful using SEARS APPLIANCE REPAIR -- scam alert!!!
ChinaChusetts,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1734935583220
Would not recommend. He was unprepared and kept us waiting 6 weeks and still Samsung dryer not working. Consumers are better off calling Samsung direct.
Phyl V,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1733419752151
After several months of aggravation to get my washing machine repaired under warranty in spring of 2024, I am now receiving a bill for repairs on 10/21/24. NIVER purchase from sears AND NEVER purchase their warranty. They sent parts to the wrong address, sent the wrong parts, had to go through hoops to find someone to help for MONTHS!
Jeni L,
Customer service response - We apologize for the trouble you've faced, Jeni. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1729579469022
SEARS IS GOING OUT OF BUSINESS - THEIR HOLDING UP ALL ORDERS ON PARTS YOU HAVE ORDERED,CHARGING YOUR CREDIT CARD AND DO not ANSWER ANY PHONE CALL - I DO NOT RECOMMEND DOING BUSINESS WITH SEARS!!!
Robert S,
Customer service response - We apologize for the trouble you've faced, Robert. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1727322438068
he didn't show up or call/text to tell me. how unprofessional. I took the day off waiting for him
Rajeev P,
Customer service response - We're really sorry to hear about your experience, Rajeev. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1723162683037
