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200 Westgate Dr Reviews
Read reviews from customers who used our services at 200 Westgate Dr
Total reviews
232
Average Rating
4.3/5
Linda M,
Customer service response - Thank you for the amazing 5-star review, Linda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788281501678
I'm not happy with the price I was charged for the service I asked for. But that being said, that is not meant as a reflection on Stephen my service man. He is the ultimate professional. He did excellent quality work and explained everything he was doing as he went along. He was prompt and wasted no time in performing the service. I had a solenoid replaced on my starter and new belts installed.
Arby,
Customer service response - Thank you for your feedback, Arby! We're glad to hear Stephen was professional, prompt, and provided excellent quality work, and we appreciate your input on the pricing.
Sears Home Services on 1786557625771
Paulo was very polite and courtous and called before he arrived. Great service. Thank you Paulo
Carol O,
Customer service response - Thank you for your feedback, Carol! We're glad to hear Paulo was polite, courteous, and provided great service.
Sears Home Services on 1785399733384
Joe M,
Customer service response - Thank you for the amazing 5-star review, Joe! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785172630032
Very knowledgeable and helpful! Very pleasant and respectful. Showed me why the part didn’t work
patricia W,
Customer service response - Thank you for your feedback, Patricia! We're glad to hear the technician was knowledgeable, helpful, and respectful in showing you why the part didn’t work.
Sears Home Services on 1784300521923
I’m giving Domingo five stars because he was prompt and professional. However, it would be great to be able to interface better with the human beforehand, and not just an AI scheduler. I had requested a filter change for my fridge as part of the service. What he did (unkink the water source hose by moving the fridge in and out) took 12 minutes. If he could’ve brought a filter and replaced it, paying $139 would feel better. I am still uncertain of the fix, since the ice maker is not yet working. I asked if $139 could cover them sending me a filter replacement, and the answer is no. It’s just a bit crazy to pay that for the service rendered, and time spent, less than 20 minutes.
Michaela F,
Customer service response - Thank you for your feedback, Michaela! We're glad to hear Domingo was prompt and professional, and we apologize for the inconvenience with the AI scheduler and the filter replacement issue. Please contact us directly to discuss your concerns further.
Sears Home Services on 1782179960858
Michael L,
Customer service response - Thank you for the amazing 5-star review, Michael! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781991378704
Lodimus E,
Customer service response - Thank you for the amazing 5-star review, Lodimus! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780747299052
Very efficient, seemed experienced and confident.
Hank B,
Customer service response - Thank you for your feedback, Hank! We're glad to hear the service was efficient and that the technician seemed experienced and confident.
Sears Home Services on 1778789408341
Kevin K,
Customer service response - Thank you for the amazing 5-star review, Kevin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778691300486
