200 Westgate Dr Reviews
Read reviews from customers who used our services at 200 Westgate Dr
Total reviews
236
Average Rating
4.3/5
bmaki81,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792174606096
John serviced my broken dryer via policy with American Home Shield ~ service charge by AHS = $125 ~ he found issue, ordered replacement panel and when part came in was able to fix dryer ~ total cost to me = $125 ~ would have been charged $435.
Darlene,
Customer service response - Thank you for your feedback, Darlene! We're glad to hear John was able to efficiently resolve the issue with your dryer and save you on costs.
Sears Home Services on 1790097853557
Linda M,
Customer service response - Thank you for the amazing 5-star review, Linda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788281501678
I'm not happy with the price I was charged for the service I asked for. But that being said, that is not meant as a reflection on Stephen my service man. He is the ultimate professional. He did excellent quality work and explained everything he was doing as he went along. He was prompt and wasted no time in performing the service. I had a solenoid replaced on my starter and new belts installed.
Arby,
Customer service response - Thank you for your feedback, Arby! We're glad to hear Stephen was professional, prompt, and provided excellent quality work, and we appreciate your input on the pricing.
Sears Home Services on 1786557625771
Paulo was very polite and courtous and called before he arrived. Great service. Thank you Paulo
Carol O,
Customer service response - Thank you for your feedback, Carol! We're glad to hear Paulo was polite, courteous, and provided great service.
Sears Home Services on 1785399733384
Joe M,
Customer service response - Thank you for the amazing 5-star review, Joe! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785172630032
Very knowledgeable and helpful! Very pleasant and respectful. Showed me why the part didn’t work
patricia W,
Customer service response - Thank you for your feedback, Patricia! We're glad to hear the technician was knowledgeable, helpful, and respectful in showing you why the part didn’t work.
Sears Home Services on 1784300521923
I’m giving Domingo five stars because he was prompt and professional. However, it would be great to be able to interface better with the human beforehand, and not just an AI scheduler. I had requested a filter change for my fridge as part of the service. What he did (unkink the water source hose by moving the fridge in and out) took 12 minutes. If he could’ve brought a filter and replaced it, paying $139 would feel better. I am still uncertain of the fix, since the ice maker is not yet working. I asked if $139 could cover them sending me a filter replacement, and the answer is no. It’s just a bit crazy to pay that for the service rendered, and time spent, less than 20 minutes.
Michaela F,
Customer service response - Thank you for your feedback, Michaela! We're glad to hear Domingo was prompt and professional, and we apologize for the inconvenience with the AI scheduler and the filter replacement issue. Please contact us directly to discuss your concerns further.
Sears Home Services on 1782179960858
Michael L,
Customer service response - Thank you for the amazing 5-star review, Michael! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781991378704
Lodimus E,
Customer service response - Thank you for the amazing 5-star review, Lodimus! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780747299052
Very efficient, seemed experienced and confident.
Hank B,
Customer service response - Thank you for your feedback, Hank! We're glad to hear the service was efficient and that the technician seemed experienced and confident.
Sears Home Services on 1778789408341
Kevin K,
Customer service response - Thank you for the amazing 5-star review, Kevin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778691300486
William W,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1773796187928
Eric was Great!
Linda J,
Customer service response - Thank you for your positive feedback, Linda! We're glad to hear Eric was great.
Sears Home Services on 1773188216781
Arrived on time and was able to install the new microwave door within a few minutes. It was great!
Robin S,
Customer service response - Thank you for your positive feedback, Robin! We're glad to hear our technician arrived on time and efficiently installed your new microwave door.
Sears Home Services on 1772419666201
This was a warranty repair. The technician was great and very knowledgeable about the oven and other questions I had. He was also training someone and was explaining everything to him and doing a great job in my opinion.
Jennifer H,
Customer service response - Thank you for your positive feedback, Jennifer! We're glad to hear our technician was knowledgeable and effectively training someone while addressing your oven repair.
Sears Home Services on 1772419702501
Kathleen K,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1771459370218
He did an excellent job, very polite.
Nancy (,
Customer service response - Thank you for your positive feedback, Nancy! We're glad to hear our technician did an excellent job and was very polite.
Sears Home Services on 1771288579276
Technician was knowledgeable, professional and personable. I hope i get him every time!!
Gaylene B,
Customer service response - Thank you for your positive feedback, Gaylene! We're glad to hear our technician was knowledgeable, professional, and personable.
Sears Home Services on 1769746667860
Erick was great to work with. Polite, friendly and knowledgeable. He explained everything to me and I appreciated his confidence and expertise. I hope he gets most of the labor I was charged. He deserves it .
KC C,
Customer service response - Thank you for your positive feedback, KC! We're glad to hear Erick was polite, friendly, and knowledgeable, and that you appreciated his expertise.
Sears Home Services on 1769133679896
Denise N,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1767588575050
The techs were great! Polite, neat and quick
Anthony B,
Customer service response - Thank you for your positive feedback, Anthony! We're glad to hear our techs were polite, neat, and quick.
Sears Home Services on 1765162798583
Paul was awesome, not only fixed the microwave but tested all settings to make sure everything worked as it should, as well as described to me why I had the issues.
Cheryl C,
Customer service response - Thank you for your positive feedback, Cheryl! We're glad to hear Paul was awesome, thoroughly tested your microwave, and explained the issues clearly.
Sears Home Services on 1764128351821
Vincent C,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1763952795496
Maraky Z,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1762300915533