Appointment Lookup
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200 Westgate Dr Reviews
Read reviews from customers who used our services at 200 Westgate Dr
Total reviews
228
Average Rating
4.3/5
Very knowledgeable and helpful! Very pleasant and respectful. Showed me why the part didn’t work
patricia W,
Customer service response - Thank you for your feedback, Patricia! We're glad to hear the technician was knowledgeable, helpful, and respectful in showing you why the part didn’t work.
Sears Home Services on 1784300521923
I’m giving Domingo five stars because he was prompt and professional. However, it would be great to be able to interface better with the human beforehand, and not just an AI scheduler. I had requested a filter change for my fridge as part of the service. What he did (unkink the water source hose by moving the fridge in and out) took 12 minutes. If he could’ve brought a filter and replaced it, paying $139 would feel better. I am still uncertain of the fix, since the ice maker is not yet working. I asked if $139 could cover them sending me a filter replacement, and the answer is no. It’s just a bit crazy to pay that for the service rendered, and time spent, less than 20 minutes.
Michaela F,
Customer service response - Thank you for your feedback, Michaela! We're glad to hear Domingo was prompt and professional, and we apologize for the inconvenience with the AI scheduler and the filter replacement issue. Please contact us directly to discuss your concerns further.
Sears Home Services on 1782179960858
Michael L,
Customer service response - Thank you for the amazing 5-star review, Michael! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781991378704
Lodimus E,
Customer service response - Thank you for the amazing 5-star review, Lodimus! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780747299052
Very efficient, seemed experienced and confident.
Hank B,
Customer service response - Thank you for your feedback, Hank! We're glad to hear the service was efficient and that the technician seemed experienced and confident.
Sears Home Services on 1778789408341
Kevin K,
Customer service response - Thank you for the amazing 5-star review, Kevin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778691300486
William W,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1773796187928
Eric was Great!
Linda J,
Customer service response - Thank you for your positive feedback, Linda! We're glad to hear Eric was great.
Sears Home Services on 1773188216781
Arrived on time and was able to install the new microwave door within a few minutes. It was great!
Robin S,
Customer service response - Thank you for your positive feedback, Robin! We're glad to hear our technician arrived on time and efficiently installed your new microwave door.
Sears Home Services on 1772419666201
This was a warranty repair. The technician was great and very knowledgeable about the oven and other questions I had. He was also training someone and was explaining everything to him and doing a great job in my opinion.
Jennifer H,
Customer service response - Thank you for your positive feedback, Jennifer! We're glad to hear our technician was knowledgeable and effectively training someone while addressing your oven repair.
Sears Home Services on 1772419702501
