Appointment Lookup
802-552-4364
9001 Cortana Plaza Reviews
Read reviews from customers who used our services at 9001 Cortana Plaza
Total reviews
319
Average Rating
4.5/5
Byron was on time and quickly determined the problem. He ordered the part we needed and came back to complete the repair
Donna B,
Customer service response - Thank you for your feedback, Donna! We're glad to hear Byron was punctual and efficient in diagnosing and completing your repair.
Sears Home Services on 1790258107098
The technician was very friendly explained what he was doing and handled the situation in a timely manner. It took him 15 minutes to fix.
Cornette S,
Customer service response - Thank you for your feedback, Cornette! We're glad to hear the technician was friendly, informative, and efficient in handling the situation.
Sears Home Services on 1790185072937
Technician (Holly)was very knowledgeable, helpful, and did an amazing job explaining the problem and what she fixed.
Christina C,
Customer service response - Thank you for your feedback, Christina! We're glad to hear Holly was knowledgeable, helpful, and thorough in explaining the problem and solution.
Sears Home Services on 1790018206403
Georgia J,
Customer service response - Thank you for the amazing 5-star review, Georgia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789131731429
Josh was knowledgeable and professional
From P,
Customer service response - Thank you for your feedback! We're glad to hear Josh was knowledgeable and professional.
Sears Home Services on 1788986418820
Nathan W,
Customer service response - Thank you for the amazing 5-star review, Nathan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788643297622
Ronald was on time and very knowledgeable about my situation. Looked at my washer and told me how to clear the problem. Thank you Ronnie!
Sandra S,
Professional, diagnosed and fixed same day.
Donna E,
Customer service response - Thank you for your feedback, Donna! We're glad to hear the service was professional and that the issue was diagnosed and fixed on the same day.
Sears Home Services on 1787959401478
Kenneth K,
Customer service response - We appreciate the 5-star rating, Kenneth! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1787018014777
Rita M,
Customer service response - Thank you for the amazing 5-star review, Rita! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786988055461
ReAzalia E,
Customer service response - Thank you for the amazing 5-star review, ReAzalia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786729146563
Very professional
Ahisa R,
Customer service response - Thank you for your feedback, Ahisa! We're glad to hear the service was very professional.
Sears Home Services on 1786572054125
Edison F,
Customer service response - Thank you for the amazing 5-star review, Edison! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786569375944
cristina N,
Customer service response - Thank you for the amazing 5-star review, Cristina! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785711139352
Very nice gentleman, excellent service
Deborah,
Customer service response - Thank you for your feedback, Deborah! We're glad to hear the gentleman was very nice.
Sears Home Services on 1785457203188
Donnie was very efficient and informative and was able to let me know the cost of the potential repair.
Teen L,
Customer service response - Thank you for your feedback, Teen! We're glad to hear Donnie was efficient, informative, and provided you with the repair cost details.
Sears Home Services on 1785340423072
Byron seems to be knowable in servicing my GE Profile washer. I was able to make a decision based on the information he provided.
Linda B,
Customer service response - Thank you for your feedback, Linda! We're glad to hear Byron was knowledgeable and helped you make an informed decision.
Sears Home Services on 1785272618876
Very informative and professional and very nice. He listened attentatively to our comments about our situation. He arrived within reasonable time. Very pleasant to deal with. As for the company, not so pleased. There's not a human being to speak to and we had a previous technician that was a no show. I was getting messages that he was running late then said he was on his way, but never showed up. Sears never called me to discuss the situation and I tried calling tgem, but couldn't get the help needed.
Stacie R,
Customer service response - Thank you for your feedback, Stacie! We're glad to hear the technician was informative, professional, and pleasant, but sorry for the communication issues you experienced with the company.
Sears Home Services on 1784762583334
Tech was courteous and through...
Marion W,
Customer service response - Thank you for your feedback, Marion! We're glad to hear the technician was courteous and thorough.
Sears Home Services on 1784657637830
DeAndrea H,
Customer service response - Thank you for the amazing 5-star review, DeAndrea! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784307666520
Shirley J,
Customer service response - Thank you for the amazing 5-star review, Shirley! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783726709514
Malquincia B,
Customer service response - Thank you for the amazing 5-star review, Malquincia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783036414297
Very honest and professional!
Cheryl K,
Customer service response - Thank you for your feedback, Cheryl! We're glad to hear our technician was honest and professional.
Sears Home Services on 1782583968989
Knowledgeable and polite. Found problem and explained our options
Gwen B,
Customer service response - Thank you for your feedback, Gwen! We're glad to hear our technician was knowledgeable, polite, and explained your options clearly.
Sears Home Services on 1782480759806
The repairman was completely professional. He fixed the AC in a timely manner. I am satisfied with his performance.
Barbara T,
Customer service response - Thank you for your feedback, Barbara! We're glad to hear the repairman was professional and fixed your AC in a timely manner.
Sears Home Services on 1782342783798
