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9001 Cortana Plaza Reviews
Read reviews from customers who used our services at 9001 Cortana Plaza
Total reviews
295
Average Rating
4.5/5
Shirley J,
Customer service response - Thank you for the amazing 5-star review, Shirley! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783726709514
Malquincia B,
Customer service response - Thank you for the amazing 5-star review, Malquincia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783036414297
Very honest and professional!
Cheryl K,
Customer service response - Thank you for your feedback, Cheryl! We're glad to hear our technician was honest and professional.
Sears Home Services on 1782583968989
Knowledgeable and polite. Found problem and explained our options
Gwen B,
Customer service response - Thank you for your feedback, Gwen! We're glad to hear our technician was knowledgeable, polite, and explained your options clearly.
Sears Home Services on 1782480759806
The repairman was completely professional. He fixed the AC in a timely manner. I am satisfied with his performance.
Barbara T,
Customer service response - Thank you for your feedback, Barbara! We're glad to hear the repairman was professional and fixed your AC in a timely manner.
Sears Home Services on 1782342783798
Villmore is an outstanding young man and an excellent technician. He went above and beyond….. First, the part had not arrived when he got here, asked me to call when it arrived and he would come back immediately. He then calls to say part was sent to warehouse, he then retrieved it and came back. As he begin to fix the refrigerator, he realized that it was the wrong part. So, off to warehouse again, back to house, and finally was able to solve the problem. He was as efficient as possible under unusual circumstances. Very knowledgeable. Management may want to fine-tune procedures. While he was working, almost finished, I got a call to say technician would arrive later; I advised he had been on this project for a while. Maybe computer update problems??? Then when I tried to print the receipt, no luck.
Glenda P,
Customer service response - Thank you for your feedback, Glenda! We're glad to hear Villmore provided outstanding service and resolved the issue efficiently despite the challenges. We appreciate your insights on our procedures and will look into improving them.
Sears Home Services on 1782335788955
The technician was knowledgeable and very pleasant. Holly was very very good
Barbara B,
Customer service response - Thank you for your feedback, Barbara! We're glad to hear the technician was knowledgeable and pleasant, and that Holly provided excellent service.
Sears Home Services on 1781887239207
Very Knowledgeable.
Tony J,
Customer service response - Thank you for your feedback, Tony! We're glad to hear our technician was very knowledgeable.
Sears Home Services on 1781631763254
The technician was very professional and his work ethic was excellent. I was gladly recommend his services. Job well done
Taraus J,
Customer service response - Thank you for your feedback, Taraus! We're glad to hear the technician was professional with excellent work ethic, and we appreciate your recommendation.
Sears Home Services on 1781563921755
The service Man was very friendly. He was courtesy. He told Us everything that was going on. I would recommend Him to anyone.
Jeanetta J,
Customer service response - Thank you for your feedback, Jeanetta! We're glad to hear the service man was friendly, courteous, and informative, and we appreciate your recommendation.
Sears Home Services on 1781279332907
