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501 Marsailles Dr Reviews
Read reviews from customers who used our services at 501 Marsailles Dr
Total reviews
51
Average Rating
4.6/5
The repairman was great
Sharon M,
Customer service response - Thank you for your feedback, Sharon! We're glad to hear the repairman provided great service.
Sears Home Services on 1775587181796
He arrived on time, explained what had happened to the dishwasher drain . He was good at communicating the problem and fix. In and out within an hour.
Jane B,
Customer service response - Thank you for your 5-star review, Jane! We're glad to hear our technician was punctual, communicative, and efficient in fixing your dishwasher.
Sears Home Services on 1774915126127
Dixie J,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1774398173453
Carolyn B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1773275457118
Soledad A,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1768181317422
Cheryl M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1766450623737
Stephen, technician, was excellent. The repair company, not so much. He came, diagnosed problem, ordered part, said it would be here in 3 days and scheduled himself to return 2 days after that. Part came and the company began weekly rescheduling. No ability to talk to a human, the AI bots could not tell me why. After 4th reschedule with no notice I finally found a place on website that said the part had not been ordered. I did finally get thru to 3 different customer service reps on 3 different times to explain I had the correct part in hand. The rescheduling continued due to “part not ordered”. I called the technician who assured me that he would talk to a human. So, 9 reschedules and 1 1/2 months later, after the Thanksgiving holiday, I have my range repaired. If AI bots are our figure- we are in big trouble.
Vicki C,
Customer service response - Thank you for your feedback, Vicki. We're glad Stephen provided excellent service, but we're sorry for the scheduling issues you faced. Please contact us directly so we can address this further.
Sears Home Services on 1764642411914
Madeline R,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1762300906420
The service technician who came to check out my heating and cooling system from Sears, he was a great guy. He was very knowledgeable.
Cynthia A,
Customer service response - Thank you for your 5-star review, Cynthia! We're glad to hear our technician was thorough and provided great service.
Sears Home Services on 1761611477130
Kathleen G,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1759887876668
