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1704 N Towne Mall Reviews
Read reviews from customers who used our services at 1704 N Towne Mall
Total reviews
48
Average Rating
4.2/5
Very helpful and great service
Rick L,
Customer service response - Thank you for your feedback, Rick! We're glad to hear you found the service helpful and great.
Sears Home Services on 1783880865735
Great job. Nice young man.
Barbara S,
Customer service response - Thank you for your feedback, Barbara! We're glad to hear you were pleased with the job and found the technician to be nice.
Sears Home Services on 1782419455891
Was Awesome and very polite and Professional..
Stacy F,
Customer service response - Thank you for your feedback, Stacy! We're glad to hear you found our service awesome, polite, and professional.
Sears Home Services on 1781736500341
Rating the technician a 5, but thr company a 2. There is no way to speak to anyone after scheduling a service. Its all done by Ai and there is literally no way to communicate with a human about your appointment or concerns etc. Guy fixed my stove fine, but I will never use them again unless they start allowing conversations with a human. Ai assistants are fine for some things, but you have to have some human input...
Chris M,
Customer service response - Thank you for your feedback, Chris. We're glad to hear the technician did a great job, and we apologize for the frustration with our communication process. Please contact us directly for any further concerns.
Sears Home Services on 1780433790620
Charlene E,
Customer service response - Thank you for the amazing 5-star review, Charlene! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779986122606
Patty M,
Customer service response - Thank you for the amazing 5-star review, Patty! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779273088807
Thank you Austin. You are a super Tech!
Loraine J,
Customer service response - Thank you for your feedback, Loraine! We're glad to hear Austin provided super service.
Sears Home Services on 1779260704300
Kym and Austin were very efficient in diagnosing the problem with our stove, fixing the issue and making sure all was in working order before they left. We had a great experience and will call Sears in the future for any appliance servicing needs.
Traci L,
Customer service response - Thank you for your feedback, Traci! We're glad to hear Kym and Austin were efficient and that you had a great experience with our service.
Sears Home Services on 1776872805456
Very knowledgeable and extremely thoughtful and informative
Sandra W,
Customer service response - Thank you for your review, Sandra! We're happy to hear that you found our service knowledgeable, thoughtful, and informative.
Sears Home Services on 1773360777898
Timothy B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1771547915987
