214 S Washington St Reviews
Read reviews from customers who used our services at 214 S Washington St
Total reviews
246
Average Rating
4.6/5
Very prompt, courteous and polite. Did a great job.
Timothy T,
Customer service response - Thank you for your feedback, Timothy! We're glad to hear the service was prompt, courteous, and that a great job was done.
Sears Home Services on 1781215985539
Phillip W,
Customer service response - Thank you for the amazing 5-star review, Phillip! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781147884004
The service people were always prompt and courteous.
Suzan G,
Customer service response - Thank you for your feedback, Suzan! We're glad to hear the service team was prompt and courteous.
Sears Home Services on 1780782904413
Sandra G,
Customer service response - Thank you for the amazing 5-star review, Sandra! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780777127502
Knowledgeable service technician. Cleaned appliances and ordered replacement parts that were needed. Very satisfied.
Pat C,
Customer service response - Thank you for your feedback, Pat! We're glad to hear the technician was knowledgeable, cleaned your appliances, and ordered the necessary replacement parts.
Sears Home Services on 1780608342260
Lewis with Sears Appliance Repair was the technician who came out same day through my Choice Home Warranty. He got right to work and had the problem diagnosed within 15-20 minutes. He was straight forward that what was broken was expensive to fix and replacing the dishwasher would be a better option. I appreciated his recommendation. So I am looking for a new dishwasher. My home warranty will reimburse me the expense for the service call and the new dishwasher..
Leslie C,
Customer service response - Thank you for your feedback, Leslie! We're glad to hear Lewis provided prompt and straightforward service, and that you appreciated his recommendation.
Sears Home Services on 1780459627952
Brenda W,
Customer service response - Thank you for the amazing 5-star review, Brenda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780014745498
Troy arrived in the morning and I appreciated not sitting in a vacant house all day to wait on a repairman from 8am to 5pm. He was friendly and put the part in quickly. The refrigerator fan is working now.
karla S,
Customer service response - Thank you for your feedback, Karla! We're glad to hear Troy was friendly, quick, and that your refrigerator fan is now working.
Sears Home Services on 1779813481727
Excellent effort and communication. Very personable and professional
Cathy J,
Customer service response - Thank you for your feedback, Cathy! We're glad to hear the service was personable, professional, and communicated excellently.
Sears Home Services on 1778850418911
All the technicians did excellent work, Charlie, Eric, and Louis. They were all very professional and knowledgeable. My problem was that Sears changed the original appointment that the technician scheduled for me. It was changedfrom Tuesday To Wednesday. I wanted to talk to a real person. I tried all the phone numbers I had and I just got a robot or recording. It was very frustrating. The communication with Sears Home Services was not personal. Five star
Cynthia S,
Customer service response - Thank you for your feedback, Cynthia! We're glad to hear Charlie, Eric, and Louis provided excellent service, and we apologize for the communication issues with the appointment scheduling.
Sears Home Services on 1776884355027