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802-552-4364
214 S Washington St Reviews
Read reviews from customers who used our services at 214 S Washington St
Total reviews
284
Average Rating
4.6/5
Devin was very professional found the problem and explained what needed to be done to fix it. Would highly recommend.
Carla M,
Customer service response - Thank you for your feedback, Carla! We're glad to hear Devin was professional, found the problem, and explained the necessary steps to fix it.
Sears Home Services on 1794242397156
Michele M,
Customer service response - Thank you for the amazing 5-star review, Michele! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1793744086522
Very professional and knowledgeable had to take apart a lot of components and it works great 👍 to the technicians
Joseph H,
Customer service response - Thank you for your feedback, Joseph! We're glad to hear the technicians were professional and knowledgeable in handling your repair.
Sears Home Services on 1793724280268
Troy was very professional and did an excellent job both times. 1) When he came out to access, he explained everything that needed to be done so that I could understand. 2) When he came out to install the part that needed to be ordered. I really appreciated everything he did to get me back on track.
Roberta F,
Customer service response - Thank you for your feedback, Roberta! We're glad to hear Troy was professional and thorough in explaining and completing the repairs to get you back on track.
Sears Home Services on 1792873484736
Devin was great! Super communicative, knowledgeable and flexible. Much appreciated.
Rachel B,
Customer service response - Thank you for your feedback, Rachel! We're glad to hear Devin was communicative, knowledgeable, and flexible.
Sears Home Services on 1792789825686
Melissa P,
Customer service response - Thank you for the amazing 5-star review, Melissa! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792682253834
Micaela R,
Customer service response - Thank you for the amazing 5-star review, Micaela! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792443145789
Very polite and professional.
Cynthia C,
Customer service response - Thank you for your feedback, Cynthia! We're glad to hear you found our service polite and professional.
Sears Home Services on 1790561207783
Very knowledgeable and great communication
Terry S,
Customer service response - Thank you for your feedback, Terry! We're glad to hear the service was knowledgeable and had great communication.
Sears Home Services on 1789843150999
Nadine S,
Customer service response - Thank you for the amazing 5-star review, Nadine! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789137794289
I want to clarify that this review is not a complaint against the Sears technician who came to my home. He was professional, courteous, and did a great job inspecting my AC unit. He explained his findings and advised me that the unit was no longer working and would need to be replaced. The Sears technician was very helpful and professional, and I appreciate the service he provided. My issue is with the home warranty company’s contractor assignment and coordination—not with the Sears technician.
Vesta F,
Devin was very professional he checked out the unit & showed me that it was pulling way too much amperages told me the compressor was about to go out with all the heat here lately it's really hard on compressors which I knew that since I've been in the business for the past 30 years myself but am too old & disabled to be able to do anything about it. But yes he's a top of the line tech in my book!
DANA N,
Customer service response - Thank you for your feedback, Dana! We're glad to hear Devin was professional and provided valuable insights about your unit.
Sears Home Services on 1788473448928
The apps estimated time was horrible but when he did get here he fixed our ac problem quick and even took an extra step to make sure a switch wouldn’t accidentally get turned off again. Also tolerated my little one following him around. Thank you
Melisa K,
Customer service response - Thank you for your feedback, Melisa! We're glad to hear the technician quickly fixed your AC and took extra steps to prevent future issues, and we apologize for the app's estimated time.
Sears Home Services on 1788224331596
My tech was great and very knowledgeable. And listened to my concerns and did his best to assure me. That I was in good hands after already having 4 different companies come out for my air conditioning unit this tech made me feel more comfortable.
Sara P,
Customer service response - Thank you for your feedback, Sara! We're glad to hear the tech was knowledgeable, attentive, and made you feel comfortable after previous experiences.
Sears Home Services on 1787582414973
Thomas P,
Customer service response - Thank you for the amazing 5-star review, Thomas! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787076150031
MGL,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786737737377
Devin has been absolutely amazing to work with! He got my air conditioner up and running again and took the time to explain what the issues were and what needed to be done. What really stood out was that he squeezed me in between appointments because he knew my elderly mother was in my home in 107-degree heat without a working air conditioner. That kind of compassion and willingness to help means so much! Thank you, Devin, for going above and beyond. I highly recommend him to anyone looking for someone dependable, knowledgeable, and caring! ⭐️
Jill P,
Customer service response - Thank you for your feedback, Jill! We're glad to hear Devin was amazing, compassionate, and went above and beyond to help with your air conditioner, and we appreciate your high recommendation.
Sears Home Services on 1786384567913
Great advice and recommendations from SEARS' representative Devin Thanks a lot!!
Henry P,
Customer service response - Thank you for the amazing 5-star review, Henry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786255453884
The repairs were completed and the technicians were polite and efficient.
Joyce H,
Customer service response - Thank you for your feedback, Joyce! We're glad to hear the technicians were polite and efficient in completing the repairs.
Sears Home Services on 1786044706554
Devin was very thorough, documented all of his findings, and explained them to us in a way we could understand. Polite and knowledgeable young man.
Mike D,
Customer service response - Thank you for your feedback, Mike! We're glad to hear Devin was thorough, polite, and knowledgeable, and that he explained everything clearly.
Sears Home Services on 1785972972857
Lewis was great. My only complaint is that we had nearly three days of delays before someone got to our dryer.
Darren D,
Customer service response - Thank you for your feedback, Darren! We're glad to hear Lewis was great, and we apologize for the delay in service.
Sears Home Services on 1785679699655
Our AC was not working and it was HOT! Devin was knowledgeable, friendly, and fixed our AC quickly. It was a very pleasant experience and we are grateful to have our AC working again.
Kathy B,
Customer service response - Thank you for your feedback, Kathy! We're glad to hear Devin was knowledgeable, friendly, and able to fix your AC quickly.
Sears Home Services on 1785506956383
Pleasant to visit with. Always on time.
Frieda R,
Customer service response - Thank you for your feedback, Frieda! We're glad to hear you found our service pleasant and punctual.
Sears Home Services on 1785252755197
Eliora W,
Customer service response - Thank you for the amazing 5-star review, Eliora! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785011112284
Troy worked diligently and was very professional
Fiona S,
Customer service response - Thank you for your feedback, Fiona! We're glad to hear Troy was diligent and professional.
Sears Home Services on 1784932535463
