214 S Washington St Reviews

Read reviews from customers who used our services at 214 S Washington St


Total reviews

263


Average Rating

4.6/5

August 05, 2026
Overall rating

Devin was very thorough, documented all of his findings, and explained them to us in a way we could understand. Polite and knowledgeable young man.

Mike D,

Customer service response - Thank you for your feedback, Mike! We're glad to hear Devin was thorough, polite, and knowledgeable, and that he explained everything clearly.

Sears Home Services on 1785972972857

August 01, 2026
Overall rating

Lewis was great. My only complaint is that we had nearly three days of delays before someone got to our dryer.

Darren D,

Customer service response - Thank you for your feedback, Darren! We're glad to hear Lewis was great, and we apologize for the delay in service.

Sears Home Services on 1785679699655

July 30, 2026
Overall rating

Our AC was not working and it was HOT! Devin was knowledgeable, friendly, and fixed our AC quickly. It was a very pleasant experience and we are grateful to have our AC working again.

Kathy B,

Customer service response - Thank you for your feedback, Kathy! We're glad to hear Devin was knowledgeable, friendly, and able to fix your AC quickly.

Sears Home Services on 1785506956383

July 27, 2026
Overall rating

Pleasant to visit with. Always on time.

Frieda R,

Customer service response - Thank you for your feedback, Frieda! We're glad to hear you found our service pleasant and punctual.

Sears Home Services on 1785252755197

July 25, 2026
Overall rating

Eliora W,

Customer service response - Thank you for the amazing 5-star review, Eliora! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785011112284

July 24, 2026
Overall rating

Troy worked diligently and was very professional

Fiona S,

Customer service response - Thank you for your feedback, Fiona! We're glad to hear Troy was diligent and professional.

Sears Home Services on 1784932535463

July 20, 2026
Overall rating

The service technician was great and efficient, however, the AI automated system needs to go away. There were several times that I needed to talk to a person who could understand my situation. The links that were sent to me said that I wasn't compatible and it was frustrating. I recommend that Sears service hires people to answer questions and drop the Artificial Unintelligent system.

Janice D,

Customer service response - Thank you for your feedback, Janice! We're glad to hear the technician was great and efficient, and we appreciate your input on the AI system.

Sears Home Services on 1784641750152

July 20, 2026
Overall rating

Dorothy C,

Customer service response - Thank you for the amazing 5-star review, Dorothy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784606208386

July 15, 2026
Overall rating

Technician worked on my air conditioner and checked out what the problem was and took care of it home warranty took care of it and I only paid 100.00 thanks

James S,

Customer service response - Thank you for your feedback, James! We're glad to hear the technician resolved your air conditioner's issue and that your home warranty was helpful.

Sears Home Services on 1784136701752

July 14, 2026
Overall rating

Sears appliance repair came the same day to fix my dryer. I called two other places first and they couldn't come the same day it would be the next day or later. I was very happy that Eric & another showed up an hour after the phone call. They were friendly - knowledgeable and they diagnosed the problem fast.

Tish M,

Customer service response - Thank you for your feedback, Tish! We're glad to hear Eric and the team provided prompt, friendly, and knowledgeable service.

Sears Home Services on 1784126080944

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