214 S Washington St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Chris
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on June 10, 2025
The C
The technician was very knowledgeable and a very friendly guy. He explained to me in great detail so that I can understand what was going on with my appliances.
Customer service response - Thank you for your feedback! We're happy to hear that our technician was knowledgeable and friendly, and that he explained everything clearly.
Sears Home Services on June 08, 2025
Patricia K
My repairman was very polite and knowledgeable!! I am very pleased with the service he provided!!!
Customer service response - Thank you for your feedback, Patricia! We're happy to hear that your repairman was polite and knowledgeable, and that you're pleased with the service.
Sears Home Services on June 04, 2025
Mom R
Tech was very thorough and knowledgeable. He was able to diagnose the issues very quickly and confidently.
Customer service response - Thank you for your feedback! We're happy to hear that our technician was thorough and knowledgeable in diagnosing the issues.
Sears Home Services on June 03, 2025
Deanna K
Charlie was very friendly and professional. He made the needed repairs in a reasonable manner and stayed focused on the repairs. He answered questions in a friendly and polite way. We enjoyed having him on this job.
Customer service response - Thank you for your feedback, Deanna! We're delighted to hear that Charlie was friendly, professional, and focused on the repairs.
Sears Home Services on June 03, 2025
Sarah S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 02, 2025
Brenda L
Our Technician Charlie, was the best! We will definitely use him again when we need his services. Very Professional! Definitely recommend him!
Customer service response - Thank you for your feedback, Brenda! We're delighted to hear that Charlie provided excellent service and that you would recommend him.
Sears Home Services on May 27, 2025
Susan M
I am 76 and 19 years ago I moved into my new house. It was an affordable home, but I wanted my appliances to be my last set. I got refrigerator side by side. I got duel fuel slide in. The stainless steel dishwasher and the microwave hood. I had already bought HE 4 washer & dryer. But computer panels with only one circuit board aren't any good if they don't last. My ex is still using ones we bought 50 years ago, but they didn't have computer boards. My duel fuel board went first and it was a replace whole panel for one little circuit. It would have costed what I had in it. Still using it, but instead of one light blinking I have 4 so I know soon that part will be toast. Eric was amazing he had to put up with me, but he did tell me mine were the cleanest and nicest 20 year old applicanes he had seen in quite awhile. 😉😕
Customer service response - Thank you for your feedback, Susan! We're happy to hear that Eric provided amazing service and appreciated your well-maintained appliances.
Sears Home Services on May 26, 2025
Jana W
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 22, 2025
Deb B
Prompt, nice and knowledgeable.
Customer service response - Thank you for your feedback, Deb! We're happy to hear that our service was prompt, nice, and knowledgeable.
Sears Home Services on May 13, 2025
