214 S Washington St Reviews

Read reviews from customers who used our services at 214 S Washington St


Total reviews

264


Average Rating

4.6/5

March 19, 2025
Overall rating

Debra C,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1742345918787

March 13, 2025
Overall rating

Robin R,

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1741826551840

February 01, 2025
Overall rating

My technician was a really great guy and got the job done very quickly. I would provide 0 stars for the actual appointment and communication process through both Assurant and through Sears. What a mess of a program they’re running and an absolute lack of ability to communicate effectively between each other and to their customers. Makes me reconsider how beneficial the GE extended warranty program really is. Take a look at how Home Depo provide service and technician communication and status updates to customers, and whatever you can do to mirror their system or purchase the workflow that they have seemed to perfect, do it.

Megan S,

Customer service response - Thank you for your feedback, Megan. We're glad to hear your technician was great and efficient, and we appreciate your insights on the appointment and communication process.

Sears Home Services on 1738469214718

January 30, 2025
Overall rating

Charlie did an amazing job, very polite & showed professionalism . Thanks Charlie

Joe K,

Customer service response - Thank you for your feedback, Joe! We're delighted to hear that Charlie did an amazing job and demonstrated professionalism.

Sears Home Services on 1738217136076

January 05, 2025
Overall rating

The individual that came over, was very courteous and very knowledgeable of his job

Lamar P,

Customer service response - Thank you for your feedback, Lamar! We're delighted to hear that our technician was courteous and knowledgeable.

Sears Home Services on 1736081876766

January 01, 2025
Overall rating

Charlie was super nice, diagnosed, and fixed the problems we were having with our refrigerator/freezer. We were very pleased with the work and outcome. Would reccomend.

Chris C,

Customer service response - Thank you for your feedback, Chris! We're delighted to hear that Charlie provided excellent service and resolved your refrigerator/freezer issues. We appreciate your recommendation!

Sears Home Services on 1735731891396

December 29, 2024
Overall rating

Tammy M,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1735531156039

December 23, 2024
Overall rating

Jan D,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1734934456173

December 23, 2024
Overall rating

Awesome thanks

Big L,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1734934575529

December 19, 2024
Overall rating

Technician inspected machine and said it’s in good working order.

LALA D,

Customer service response - Thank you for your feedback, LALA! We're glad to hear that your machine is in good working order after the inspection.

Sears Home Services on 1734663260338

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