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214 S Washington St Reviews
Read reviews from customers who used our services at 214 S Washington St
Total reviews
264
Average Rating
4.6/5
Very fast and very friendly I'll use sears again.
Stanley M,
Customer service response - Thank you for your kind words, Stanley! We're thrilled to hear you had a fast and friendly experience and look forward to serving you again.
Sears Home Services on 1725276493767
I gave this five stars because the technician was outstanding! When my parts finally came in, he was scheduled 1 day this week and then was not able to make it so came today and he was in and out in 30 minutes.And everything seems to be working fine. However the whole process of getting information on what's going on from your company leaves much to be desired. While I appreciate you having an automated system it would not work for me and kept giving me error messages and it was next to impossible to figure out how to get to a live person. Everything worked out in the end but accurate communication would have been more helpful.
Joyce W,
Customer service response - Thank you for your feedback, Joyce. We're thrilled to hear about the outstanding service from our technician, and we apologize for the communication issues you experienced.
Sears Home Services on 1724566760729
Technician was very polite and thorough. Mr Powell was extra thorough in cleaning the dishwasher arms and showing me how to keep them as clean as possible. He explained so much more than any other technician. I will be requesting him every time, if I can.
Margaret W,
Customer service response - Thank you for your feedback, Margaret. We're pleased to hear that our technician provided polite and thorough service!
Sears Home Services on 1724566970943
Very professional
Scott W,
Customer service response - Thank you for your feedback, Scott. We're pleased to hear that you found our service professional!
Sears Home Services on 1724209134023
Great job.
Gary L,
Customer service response - Thank you for your positive feedback; we're thrilled to hear you're satisfied with our service!
Sears Home Services on 1723083454717
Marilyn J,
Customer service response - Hi Marilyn, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1723000386538
Finally got fixed after a long awaited. The repair man was polite and efficient explaining all he was doing. I have the up most praise and admiration for him.
doug M,
Customer service response - Thank you for your patience and for taking the time to praise our technician's politeness and efficiency. Your feedback is greatly appreciated.
Sears Home Services on 1722177519133
Very good. Polite and professional. Could not have asked for a better person to do the job.
Mel T,
Customer service response - Thank you for acknowledging our polite and professional service. We're glad to hear you had a positive experience!
Sears Home Services on 1722177625011
Courteous and prompt.
Don B,
Customer service response - Thank you for highlighting our courteous and prompt service. We appreciate your feedback!
Sears Home Services on 1721210765839
Daniel G,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1720586973134
