214 S Washington St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (157 reviews)

Susan W

March 19, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on March 19, 2025

Ambrose O

March 21, 2025

What place are you referring to?

Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on March 19, 2025

Debra C

March 19, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on March 18, 2025

Robin R

March 13, 2025
Source: Google

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on March 12, 2025

Megan S

February 01, 2025

My technician was a really great guy and got the job done very quickly. I would provide 0 stars for the actual appointment and communication process through both Assurant and through Sears. What a mess of a program they’re running and an absolute lack of ability to communicate effectively between each other and to their customers. Makes me reconsider how beneficial the GE extended warranty program really is. Take a look at how Home Depo provide service and technician communication and status updates to customers, and whatever you can do to mirror their system or purchase the workflow that they have seemed to perfect, do it.

Source: Google

Customer service response - Thank you for your feedback, Megan. We're glad to hear your technician was great and efficient, and we appreciate your insights on the appointment and communication process.

Sears Home Services on February 01, 2025

Joe K

January 30, 2025

Charlie did an amazing job, very polite & showed professionalism . Thanks Charlie

Source: Google

Customer service response - Thank you for your feedback, Joe! We're delighted to hear that Charlie did an amazing job and demonstrated professionalism.

Sears Home Services on January 30, 2025

Lamar P

January 05, 2025

The individual that came over, was very courteous and very knowledgeable of his job

Source: Google

Customer service response - Thank you for your feedback, Lamar! We're delighted to hear that our technician was courteous and knowledgeable.

Sears Home Services on January 05, 2025

Chris C

January 01, 2025

Charlie was super nice, diagnosed, and fixed the problems we were having with our refrigerator/freezer. We were very pleased with the work and outcome. Would reccomend.

Source: Google

Customer service response - Thank you for your feedback, Chris! We're delighted to hear that Charlie provided excellent service and resolved your refrigerator/freezer issues. We appreciate your recommendation!

Sears Home Services on January 01, 2025

Tammy M

December 29, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on December 29, 2024

Jan D

December 23, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on December 23, 2024

Average Rating: 4.6/5 (157 reviews)
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