214 S Washington St Reviews

Read reviews from customers who used our services at 214 S Washington St


Total reviews

246


Average Rating

4.6/5

September 18, 2024
Overall rating

Charlie is excellent, and knows his stuff! Appreciate him!

Jim M,

Customer service response - Thank you for your kind words, Jim! We're thrilled to hear that Charlie provided excellent service and appreciate your feedback.

Sears Home Services on 1726710460674

September 11, 2024
Overall rating

Michael B,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1726106439287

May 09, 2025
Overall rating

He’s very knowledgeable, kind and I wouldn’t want any other technician working on my appliances.

Angela P,

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1725499206140

September 02, 2024
Overall rating

Fixed thank you

Angelina P,

Customer service response - Thank you for the 5-star rating, Angelina! We're glad to hear everything is fixed to your satisfaction.

Sears Home Services on 1725276076374

September 02, 2024
Overall rating

Dorothy C,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1725276757600

September 02, 2024
Overall rating

Very fast and very friendly I'll use sears again.

Stanley M,

Customer service response - Thank you for your kind words, Stanley! We're thrilled to hear you had a fast and friendly experience and look forward to serving you again.

Sears Home Services on 1725276493767

August 25, 2024
Overall rating

I gave this five stars because the technician was outstanding! When my parts finally came in, he was scheduled 1 day this week and then was not able to make it so came today and he was in and out in 30 minutes.And everything seems to be working fine. However the whole process of getting information on what's going on from your company leaves much to be desired. While I appreciate you having an automated system it would not work for me and kept giving me error messages and it was next to impossible to figure out how to get to a live person. Everything worked out in the end but accurate communication would have been more helpful.

Joyce W,

Customer service response - Thank you for your feedback, Joyce. We're thrilled to hear about the outstanding service from our technician, and we apologize for the communication issues you experienced.

Sears Home Services on 1724566760729

October 14, 2025
Overall rating

Technician was very polite and thorough. Mr Powell was extra thorough in cleaning the dishwasher arms and showing me how to keep them as clean as possible. He explained so much more than any other technician. I will be requesting him every time, if I can.

Margaret W,

Customer service response - Thank you for your feedback, Margaret. We're pleased to hear that our technician provided polite and thorough service!

Sears Home Services on 1724566970943

August 20, 2024
Overall rating

Very professional

Scott W,

Customer service response - Thank you for your feedback, Scott. We're pleased to hear that you found our service professional!

Sears Home Services on 1724209134023

August 07, 2024
Overall rating

Great job.

Gary L,

Customer service response - Thank you for your positive feedback; we're thrilled to hear you're satisfied with our service!

Sears Home Services on 1723083454717

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